Strategic AI Infrastructure Engineer (Client-Facing)

VAST Data, Inc.; Greater Shepparton; On-site; AUD 150,000 - 190,000; Full time

Job summary

VAST Data, Inc. is seeking a Forward Deployed Engineer to embed with strategic customer environments, owning technical success from design through production. You will work with customer architects and operators to translate requirements into core product improvements and develop custom APIs or automation to unblock workflows.

You will collaborate with global teams, drive real-world operational insights into the development loop, and advocate for customer needs in the product roadmap.

Qualifications

• 5+ years in a highly technical, engineering role with customer-facing collaboration.
• Strong communication skills to explain complex systems to customers and teams.
• Highly organized, self-directed, able to balance product roadmap needs with customer needs.

Responsibilities

• Collaborate globally with the engineering team to track hotfixes and test builds.
• Co-engineer solutions with the customer's team to optimize throughput and resolve issues.
• Translate real-world requirements into precise technical requirements for core development.
• Write code and automation to unblock critical customer workflows and address code reviews.
• Advocate for customer needs to inform the product roadmap.

Skills

Distributed Systems

High-Performance Storage

Advanced Networking

Linux Internals

Python

C/C++

Communication

Problem Solving

Tools

Docker

Kubernetes

PyTorch

TensorFlow

Job description

VAST Data, Inc. is seeking a Forward Deployed Engineer to embed with strategic customer environments, owning technical success from design through production. You will work with customer architects and operators to translate requirements into core product improvements and develop custom APIs or automation to unblock workflows.

You will collaborate with global teams, drive real-world operational insights into the development loop, and advocate for customer needs in the product roadmap.