Strategic Account & Tech Project Lead

MBTech Australia Pty Ltd; Sydney; Hybrid; AUD 90,000 - 130,000; Full time

Job summary

MBTech is seeking an Account Manager with a background in software development and project management to own key supplier and client accounts while leading complex integration projects across ERP platforms. This hybrid role combines relationship ownership with hands-on delivery across multiple geographies to drive efficiency and growth.

You will collaborate with development, sales and IT teams, manage risks, and present KPI-driven progress to clients and executives, ensuring procurement and

Qualifications

• 3–5 years' experience spanning account management and software project management.
• Hands-on software development experience preferred.
• Experience in hospitality supply chain management software is a distinct advantage.
• Strong understanding of pricing, invoicing and procurement processes.
• Experience with API integrations and cross-functional collaboration.

Responsibilities

• Own a portfolio of key supplier and client accounts, building trusted relationships and identifying opportunities for growth.
• Plan, execute and deliver implementation timelines, resource analysis, and go-live deliverables.
• Identify and implement changes to procurement processes to improve efficiency and reduce errors.
• Collaborate with development, sales and IT teams to align delivery with goals.
• Proactively identify risks and implement mitigation strategies.
• Develop and present account and project KPI reports to clients and senior management.

Skills

Account management

Project management

Software development

Stakeholder management

AI tools

Education

Bachelor's degree in a relevant field

Tools

APIs

OCR

EDI

Job description

MBTech is seeking an Account Manager with a background in software development and project management to own key supplier and client accounts while leading complex integration projects across ERP platforms. This hybrid role combines relationship ownership with hands-on delivery across multiple geographies to drive efficiency and growth.

You will collaborate with development, sales and IT teams, manage risks, and present KPI-driven progress to clients and executives, ensuring procurement and