Strategic Account Manager, Subscriptions & Licensing

Standards Australia; Sydney; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Flexible work options

Career growth programs

Wellbeing programs

Job summary

Standards Australia in Sydney is seeking an Account Manager who blends relationship management with sales and licensing administration. You will manage a portfolio of customers, explain licensing options, and ensure customers maximise value from subscriptions.

You’ll be the main contact for subscriptions, licensing, billing, and products, while proactively retaining customers and identifying growth opportunities through collaboration with Legal, Finance, Customer Success, and Product teams.

Qualifications

• Experience in account management, customer success, or sales.
• Strong relationship-building and renewal management.
• Ability to identify growth opportunities in existing accounts.

Responsibilities

• Manage renewals and grow existing accounts.
• Maintain a sales pipeline and hit targets.
• Collaborate with Legal, Finance, Customer Success, and Product.
• Provide excellent customer service and licensing guidance.

Skills

Account management

Customer success

Sales

Relationship skills

CRM literacy

Tools

CRM software

Reporting tools

Job description

Standards Australia in Sydney is seeking an Account Manager who blends relationship management with sales and licensing administration. You will manage a portfolio of customers, explain licensing options, and ensure customers maximise value from subscriptions.

You’ll be the main contact for subscriptions, licensing, billing, and products, while proactively retaining customers and identifying growth opportunities through collaboration with Legal, Finance, Customer Success, and Product teams.