Strategic Account Manager - Mining Equipment

Hitachi Construction Machinery Group; Western Australia; On-site; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Salary package with bonuses

Medibank health insurance discount

Career development opportunities

Job summary

Hitachi Construction Machinery (Australia) Pty Ltd is seeking an Account Manager to lead key customer relationships, drive revenue growth and oversee commercial contracts within mining and construction sectors. You will coordinate with engineering and service teams to enhance fleet performance, monitor KPIs and deliver value through effective negotiations and continuous improvement initiatives.

This role requires strong leadership, strategic thinking and a track record of managing large

Qualifications

• Mechanical or electrical trade qualifications required.
• Strong knowledge of large mining equipment.
• Experience managing large corporate accounts.
• Strong commercial, negotiation and relationship management skills.
• Excellent communication, leadership and problem-solving abilities.
• Experience in change management and continuous improvement.

Responsibilities

• Develop strategies to achieve business growth and revenue targets.
• Build and maintain strong relationships with the customer and stakeholders.
• Manage customer contracts, tenders, renewals and commercial negotiations.
• Coordinate technical support and resolution of equipment and fleet issues.
• Monitor fleet reliability, equipment availability and contractual KPIs.
• Identify and implement continuous improvement initiatives.
• Coordinate internal resources to meet customer expectations and contractual obligations.
• Promote workplace safety and environmental compliance.

Skills

Relationship management

Negotiation

Leadership

Communication

Problem-solving

Change management

Continuous improvement

Education

Mechanical or electrical trade qualifications

Job description

Hitachi Construction Machinery (Australia) Pty Ltd is seeking an Account Manager to lead key customer relationships, drive revenue growth and oversee commercial contracts within mining and construction sectors. You will coordinate with engineering and service teams to enhance fleet performance, monitor KPIs and deliver value through effective negotiations and continuous improvement initiatives.

This role requires strong leadership, strategic thinking and a track record of managing large