Strategic Account Manager – Mining Equipment

Hitachi Construction Machinery; Western Australia; Hybrid; AUD 85,000 - 110,000; Full time

Benefits offered by this job

Salary package

Employee perks

Career development

Health & wellbeing

Training & development

Collaborative culture

Job summary

Hitachi Construction Machinery (Australia) Pty Ltd is seeking an experienced Account Manager to lead key customer relationships and drive business growth within the mining and construction sectors.

You will oversee commercial contracts, coordinate with internal teams, and focus on improving fleet performance and long-term customer value. A strong background in mining equipment and senior relationship management is essential.

Qualifications

• Strong knowledge of large mining equipment.
• Management experience in the mining or construction industry.
• Proven experience managing large corporate accounts.
• Strong commercial, negotiation and relationship management skills.
• Excellent communication, leadership and problem-solving abilities.

Responsibilities

• Develop strategies to achieve business growth and revenue targets.
• Build and maintain strong relationships with the customer and stakeholders.
• Manage customer contracts, tenders, renewals and commercial negotiations.
• Coordinate technical support and resolution of equipment and fleet issues.
• Monitor fleet reliability, equipment availability and contractual KPIs.
• Identify and implement continuous improvement initiatives.
• Coordinate internal resources to meet customer expectations and contractual obligations.
• Promote workplace safety and environmental compliance.

Job description

Hitachi Construction Machinery (Australia) Pty Ltd is seeking an experienced Account Manager to lead key customer relationships and drive business growth within the mining and construction sectors.

You will oversee commercial contracts, coordinate with internal teams, and focus on improving fleet performance and long-term customer value. A strong background in mining equipment and senior relationship management is essential.