Strategic Account Manager: Growth & Customer Success

Abra Aluminium; Narangba; On-site; AUD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary and benefits

Employee Assistance Program (wellbeing

Collaborative team culture

Job summary

Abra Aluminium in Narangba, QLD, is seeking an Account Manager to drive sales within the territory, visit customers, respond to inquiries, and identify new business opportunities. The role emphasizes strong customer service, account management, and collaboration with a supportive team.

Daily hours are Mon-Fri, 8:00am to 4:06pm, offering a hands-on position in a national distribution environment for aluminium products and related materials.

Qualifications

• Excellent customer service and relationship building skills.
• Strong and well-developed judgement and rational decision making.
• High attention to detail.
• Good organisational and time management skills.
• Ability to work independently and within a team.

Responsibilities

• Service and maintain existing customer accounts.
• Actively source new customers in the targeted territory and follow up inactive accounts.
• Assess customer needs and provide appropriate product recommendations.
• Prepare catalogues, samples and other sales related material for new and existing customers.
• Ensure records are maintained for customer contacts, project information, pricing and commitments.
• Help customers select products based on product specifications and regulations.
• Proactively engage in marketing ideas to increase sales footprint for both goods and customer base.
• Provide monthly stock reports to key accounts.

Skills

Customer service

Relationship building

Judgement and decision making

Attention to detail

Organization

Time management

Independent work

Teamwork

Job description

Abra Aluminium in Narangba, QLD, is seeking an Account Manager to drive sales within the territory, visit customers, respond to inquiries, and identify new business opportunities. The role emphasizes strong customer service, account management, and collaboration with a supportive team.

Daily hours are Mon-Fri, 8:00am to 4:06pm, offering a hands-on position in a national distribution environment for aluminium products and related materials.