Strategic Account Manager — Google Cloud & Analytics

TRKKN; Sydney; On-site; AUD 70,000 - 110,000; Full time

Job summary

TRKKN, a leading European Google partner and reseller of Google Cloud & Google Marketing Platform, is seeking an Account Manager in Sydney to manage client relationships and coordinate with Analytics, Cloud and technology specialists to deliver impactful Google-driven solutions.

You will translate client business challenges into clear briefs, keep stakeholders informed, and drive measurable outcomes across DV360 and SA360 within a fast-growing digital consulting environment.

Qualifications

• 2+ years’ experience in account management, client services or a similar role.
• Strong client-facing and communication skills, with the confidence to build relationships and manage conversations with a range of stakeholders.
• Experience managing client accounts and coordinating multiple projects or workstreams at the same time.
• A good understanding of digital marketing, analytics or technology, with an interest in how data can be used to solve business challenges.
• The ability to take complex or technical information and communicate it clearly to clients and internal stakeholders.
• Highly organised, proactive and comfortable managing competing priorities in a fast-paced environment.
• A collaborative approach and a genuine desire to learn, develop your technical knowledge and grow your career in digital consulting.
• Familiarity with Google Analytics 4 (GA4) and an understanding of the wider Google ecosystem is desirable.
• An understanding of how data and measurement can support media performance, including platforms such as DV360 and SA360, is advantageous.

Responsibilities

• Manage the day-to-day relationship with a portfolio of clients, acting as a key point of contact and building strong, trusted relationships.
• Coordinate projects across TRKKN’s Analytics, Cloud and technology specialists, ensuring work is delivered to a high standard and on time.
• Understand client business challenges and translate them into clear briefs for our specialist delivery teams.
• Keep clients informed throughout projects, providing clear updates, managing expectations and communicating technical concepts in a way that is easy to understand.
• Work with media agencies and AdTech teams to support effective data and measurement solutions across platforms such as DV360 and SA360.
• Manage client requests and technical support, coordinating with internal teams to ensure issues are resolved within agreed SLAs.
• Support more senior team members with account planning, strategic recommendations and identifying opportunities to grow and develop client relationships.
• Identify opportunities to improve clients’ use of data, measurement and technology to drive better business and marketing outcomes.

Skills

Client facing

Relationship management

Communication

Multi-project coordination

Digital marketing knowledge

Tools

GA4

DV360

SA360

Job description

TRKKN, a leading European Google partner and reseller of Google Cloud & Google Marketing Platform, is seeking an Account Manager in Sydney to manage client relationships and coordinate with Analytics, Cloud and technology specialists to deliver impactful Google-driven solutions.

You will translate client business challenges into clear briefs, keep stakeholders informed, and drive measurable outcomes across DV360 and SA360 within a fast-growing digital consulting environment.