Strategic Account Manager for Ecommerce Growth

Jobtailor; Sydney; On-site; AUD 70,000 - 100,000; Full time

Job summary

Jobtailor in Sydney, Australia seeks an Account Manager to lead client campaigns and drive revenue growth. You will own the account roadmap, brief specialist teams, and coordinate cross-functional delivery to meet objectives and KPIs.

You will manage campaigns across Google, Meta, TikTok and Pinterest, analyse performance, and communicate insights to senior stakeholders. A fast-paced environment with a focus on e-commerce strategies awaits.

Qualifications

• 3+ years in account management and performance marketing in a digital agency.
• Experience managing digital advertising campaigns across Google, Meta, TikTok and Pinterest.
• Strong analytical skills to optimise campaign performance.
• Excellent communication, presentation and client management, including senior stakeholders.
• Critical and creative thinking with problem-solving abilities.
• Comfortable juggling multiple accounts in a fast-paced environment.
• Solid understanding of the e-commerce landscape and performance strategies.
• Alignment with core company values; certifications are a plus but not required.

Responsibilities

• Own the account plan and roadmap, aligning services to client objectives and KPIs.
• Act as the agency point of contact, building trust through proactive communication.
• Translate client requests into actionable briefs for specialist teams.
• Guide and pressure-test plans across agency disciplines.
• Oversee end-to-end delivery across accounts to meet scope and timelines.
• Take ownership of account revenue and retention targets with discipline leads.
• Prepare and present weekly and monthly progress reports and insights.
• Identify barriers to growth including UX, checkout flow, and offers.
• Track budgets and progress against KPIs and commercial goals.
• Collaborate with creative, strategy and specialist teams to meet briefs.

Skills

Account Management

Digital Advertising Campaigns

Analytical Skills

Client Management

E-Commerce Strategies

Tools

Google Ads

Meta Ads

TikTok Ads

Pinterest Ads

Campaign Performance Optimization

Budget Tracking

KPI Management

Proactive Communication

Performance Marketing

Job description

Jobtailor in Sydney, Australia seeks an Account Manager to lead client campaigns and drive revenue growth. You will own the account roadmap, brief specialist teams, and coordinate cross-functional delivery to meet objectives and KPIs.

You will manage campaigns across Google, Meta, TikTok and Pinterest, analyse performance, and communicate insights to senior stakeholders. A fast-paced environment with a focus on e-commerce strategies awaits.