Strategic Account Manager

Cervin; Australia; On-site; AUD 180,000 - 300,000; Full time

Job summary

SnapLogic is seeking a Strategic Account Manager to protect and grow a portfolio of strategic enterprise accounts while also pursuing new logos. The role requires a proven track record in expanding net revenue retention and closing large deals, with the ability to navigate complex organizations and engage C‑Suite stakeholders.

The right candidate will balance account growth with new business, collaborating with Customer Success and Solutions Architects to drive product adoption and measure ROI

Qualifications

• 10+ years in Strategic Account Management or Enterprise Sales.
• Proven track record of meeting/exceeding NRR expansion quotas.
• Experience with hybrid quota structures (growth/renewals and net-new ARR).
• SaaS and on-premise enterprise software experience.
• Deep technical familiarity with SaaS integration, APIs, data pipelines.
• Bachelor's Degree and startup/scale-up experience preferred.

Responsibilities

• Own a portfolio of high-value strategic accounts and drive renewals, cross-sell and upsell.
• Hunt net-new logos and manage enterprise sales cycles from discovery to close.
• Develop a comprehensive 90-day account and territory plan with stakeholder maps.
• Engage with C-suite executives across the enterprise grid.
• Collaborate with Customer Success and Solutions Architects to drive product adoption and ROI tracking.
• Maintain accurate pipeline and activity tracking in Salesforce.

Skills

Strategic Account Management

Enterprise Sales

Relationship Management

SaaS sales

Executive presence

Negotiation

Cross-functional collaboration

C-suite engagement

Education

Bachelor's Degree

Tools

Salesforce

Job description

About SnapLogic

SnapLogic is the Agentic Integration Company, integrating AI, data, applications, and microservices into one powerful platform that transforms how enterprises connect, automate, and scale. Unlike legacy integration tools, SnapLogic is built for the AI era and trusted by global leaders, including AstraZeneca, Adobe, Verizon, Epsilon and Sony. With its industry‑leading platform, SnapLogic empowers every team across the enterprise to securely build faster, smarter, AI‑connected workflows – all through natural language and intuitive low‑code design.

Join the Agentic Integration movement at snaplogic.com.

The Role:

The Strategic Account Manager is a high‑impact, commercial sales and relationship role that requires exceptional tact, technical credibility, and long‑term strategic vision. This role demands a balanced "hybrid" skillset: 70% of your focus will be dedicated to retaining, defending, and massively expanding SnapLogic’s footprint within existing strategic accounts, while 30% will focus on hunting and closing net‑new enterprise logos. The successful candidate has a proven history of both protecting net revenue retention (NRR) and driving net‑new business. You have mastered the art of navigating through complex organizations, managing multi‑threaded stakeholders, and establishing trusted advisory partnerships with the C‑Suite. A successful candidate will have demonstrated success in driving measurable product adoption, customer health, and strategic "land and expand" enterprise software sales.

What You'll Do:

• Maximize Existing Accounts (70% Focus): Serve as the primary commercial owner for a dedicated portfolio of SnapLogic’s highest‑value strategic enterprise accounts. Secure long‑term renewals, defend against competition, and aggressively drive "land and expand" revenue by uncovering new business units, use cases, and departments for cross‑sell and upsell opportunities.
• Hunt Net-New Logos (30% Focus): Conduct targeted outbound prospecting into assigned greenfield accounts in your territory. Secure meaningful conversations with key decision‑makers and navigate net‑new enterprise sales cycles from initial discovery to close.
• Build a Regional Territory Strategy: Develop and present a comprehensive 90‑day account and territory plan, detailing stakeholder maps, risk mitigation strategies, whitespace expansion paths, and a regional sales plan for net‑new targets.
• Navigate the C‑Suite: Develop and manage key relationships across the entire enterprise grid—from technical individual contributors and developers to CIOs, CTOs, and Chief Data Officers.
• Partner with Customer Success: Collaborate closely with Customer Success Managers and Solutions Architects to ensure deep product adoption in existing accounts, track ROI metrics, and ensure customers are highly referenceable.
• Practice Operational Discipline: Drive smooth, predictable commercial operations by managing timely renewals and maintaining immaculate pipeline and activity tracking within Salesforce.

What We're Looking For:

• 10+ years of experience in Strategic Account Management, Enterprise Sales, or Relationship Management selling solutions into IT technology.
• Proven track record of consistently meeting or exceeding both net revenue retention (NRR) expansion quotas and net‑new business quotas.
• Comfort navigating a hybrid quota structure (split between account growth/renewals and net‑new ARR acquisition).
• Both SaaS and on‑premise enterprise software experience are a MUST.
• Deep technical familiarity with SaaS integration, APIs, data pipelines, or enterprise application ecosystems.
• Demonstrated success managing complex commercial cycles, from negotiating multi‑year enterprise renewals to closing high‑value expansion agreements and net‑new contracts.
• A polished executive presence and poise that exudes credibility, with strong negotiation and conflict‑resolution skills.
• A solution‑oriented, proactive thinker who thrives on turning complex technical or political roadblocks into commercial opportunities.
• Bachelor's Degree required.
• Experience working in a start‑up or scale‑up environment strongly preferred.

Why Join:

There's never been a better time to join our SnapSquad!

• Competitive salaries and equity packages.
• Global wellness benefits.