Strata Insurance Account Executive - Hybrid, Perth

Marsh Agency; Western Australia; Hybrid; AUD 65,000 - 90,000; Full time

Job summary

Marsh is seeking an Account Executive to join the Strata team in our Perth, WA hybrid office. You will grow and manage a nominated portfolio, collaborating with Client Managers and senior leaders to deliver high-quality service and financial outcomes.

You will liaise with internal and external stakeholders, meet service standards, handle invoicing and quotations accurately, and contribute to process improvements while thriving in a dynamic risk and insurance environment.

Qualifications

• Clear and concise verbal and written communication skills, with strong attention to detail
• Strong numerical skills and the ability to work accurately with calculations and documentation
• Proficiency in Microsoft Office tools (or equivalent), including Outlook, Word and Excel
• Tier 1 qualification or willingness to obtain

Responsibilities

• Meet and exceed service standards as agreed in client service agreements.
• Take a proactive approach to all aspects of service delivery to clients, ensuring client needs are identified and met in line with agreed service standards.
• Support the Team with taking a proactive approach to triaging new business opportunities through the existing client base.
• Ensure timely and accurate production/processing of invoicing, quotations, calculations, and complex and confidential documentation within agreed SLAs/KPIs/quality targets
• Build and maintain strong working relationships with internal and external stakeholders, while identifying and supporting improvements to operational processes

Skills

Communication

Numerical skills

MS Office

Education

Tier 1 qualification

Tools

MS Office Suite

Job description

Marsh is seeking an Account Executive to join the Strata team in our Perth, WA hybrid office. You will grow and manage a nominated portfolio, collaborating with Client Managers and senior leaders to deliver high-quality service and financial outcomes.

You will liaise with internal and external stakeholders, meet service standards, handle invoicing and quotations accurately, and contribute to process improvements while thriving in a dynamic risk and insurance environment.