Store Team Leader — Sales & Service Excellence

Miniso; Sydney; On-site; AUD 50,000 - 75,000; Full time

Job summary

MINISO City Store in Sydney is seeking an Assistant Store Manager to lead daily operations, supervise staff, and ensure a welcoming, efficient shopping experience for every customer.

In this full‑time role you will drive sales through smart merchandising, promotional activity, and staff development; maintain inventory accuracy and safety, and liaise with regional headquarters to keep store goals aligned with the brand strategy.

Qualifications

• 1–2 years of experience in retail store operations management.
• Knowledge of retail operations, including inventory management, sales forecasting, and budgeting.
• Proven ability to lead and motivate a team, with strong communication and interpersonal skills.
• Strong commercial awareness and acumen to promote store sales and customer service.

Responsibilities

• Oversee all aspects of store operations, including staff scheduling, inventory management, visual merchandising, and adherence to company policies and procedures.
• Lead, mentor, and develop your team to deliver excellent customer service and meet sales goals.
• Drive store sales through effective merchandising, promotional strategies, and ensuring a positive customer experience.
• Maintain close contact with the regional headquarters and other relevant business departments to ensure store operations align with the company's overall strategy.
• Select and evaluate the performance of the store team, providing guidance and opportunities for career development.
• Effectively handle various emergencies in the store, taking necessary actions to ensure seamless store management and ensure the safety of customers and employees.

Skills

Team leadership

Communication

Customer service

Retail operations

Inventory management

Sales forecasting

Budgeting

Job description

MINISO City Store in Sydney is seeking an Assistant Store Manager to lead daily operations, supervise staff, and ensure a welcoming, efficient shopping experience for every customer.

In this full‑time role you will drive sales through smart merchandising, promotional activity, and staff development; maintain inventory accuracy and safety, and liaise with regional headquarters to keep store goals aligned with the brand strategy.