Store Team Lead – AgriSolutions

Norco Co-Operative Limited; Coffs Harbour; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Staff discounts

Fitness Passport

EAP support

Paid parental leave

Leadership development opportunities

Job summary

Norco Co-Operative Limited in Coffs Harbour is seeking an Assistant Store Manager to lead daily operations and deliver outstanding customer service. You will work closely with the Store Manager to drive store performance, coach team members and ensure a safe, productive and welcoming shopping environment for our local community.

You will foster a collaborative culture, manage stock and merchandising, and build strong relationships with customers while upholding Norco's values as a 100%

Qualifications

• Leadership experience in a retail, agricultural or customer-facing environment.
• Ability to motivate, coach and develop team members.
• Strong operational and organisational skills with the ability to manage competing priorities.
• Strong communication and relationship-building skills.
• Customer-focused approach and sound commercial awareness.
• Experience with inventory management, stock control and cash handling processes.
• Commitment to workplace safety.
• Good computer skills, including MS Office and POS systems.

Responsibilities

• Lead by example to deliver exceptional customer service and support customers with practical solutions.
• Support Store Manager in driving store performance and achieving operational objectives.
• Provide day-to-day leadership, coaching and support to team members.
• Foster a positive, safe and collaborative team culture.
• Support inventory management activities including stock receipting, replenishment and stocktakes.
• Maintain high standards of merchandising, store presentation and customer experience.
• Support the effective day-to-day operation of the store, ensuring stock availability and customer outcomes.
• Build strong relationships with customers and the local community.

Skills

Leadership

Customer service

Coaching

Inventory management

Cash handling

MS Office

POS systems

Communication

Education

Relevant qualification in business, retail, agriculture or related field

Tools

Microsoft Office

POS systems

Forklift licence

Job description

Norco Co-Operative Limited in Coffs Harbour is seeking an Assistant Store Manager to lead daily operations and deliver outstanding customer service. You will work closely with the Store Manager to drive store performance, coach team members and ensure a safe, productive and welcoming shopping environment for our local community.

You will foster a collaborative culture, manage stock and merchandising, and build strong relationships with customers while upholding Norco's values as a 100%