Store Sales & Customer Solutions Specialist

Hatch; Perth; On-site; AUD 60,000 - 90,000; Full time

Benefits offered by this job

Five weeks leave

Converge EAP

Diverse and inclusive culture

Opportunities to work abroad

Competitive salary + super + bonus

Leave loading 17.5%

Job summary

Hilti in Australia is seeking a Store Representative to join the retail sales team. You will manage day-to-day store operations, showcase products through demonstrations, and provide service consultations to understand customer needs.

This role emphasizes building lasting relationships, achieving sales targets, and delivering a world-class customer service experience. There are opportunities to move within the business and to work abroad, supported by an inclusive team culture.

Qualifications

• Proven track record in delivering exceptional customer service.
• Ability to build lasting customer relationships.
• Strong sales and account management potential.
• Willingness to achieve sales targets.
• Forklift license preferred or willingness to obtain.
• Proficient PC skills.

Responsibilities

• Manage the day-to-day store operations.
• Initiate customer contact and build relationships.
• Handle sales, repairs and inputted sales touchpoints.
• Achieve retail sales targets and growth.
• Maintain customer database.
• Maintain inventory controls and store cleanliness.

Skills

Customer service

Relationship building

Sales mindset

Self-starter

Team player

Problem solving

PC skills

Forklift licence

Job description

Hilti in Australia is seeking a Store Representative to join the retail sales team. You will manage day-to-day store operations, showcase products through demonstrations, and provide service consultations to understand customer needs.

This role emphasizes building lasting relationships, achieving sales targets, and delivering a world-class customer service experience. There are opportunities to move within the business and to work abroad, supported by an inclusive team culture.