Store Operations Leader — Customer Experience

Ampol Retail Store; City Of Mandurah; Presencial; AUD 60.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

World-Class Training

Competitive Salary

Career Advancement

Inclusive Culture

Descripción de la vacante

Ampol is seeking an Assistant Store Manager in Mandurah, Australia to lead daily store operations, coach staff, and uphold safety and regulatory standards. You will open and close procedures, handle cash, and drive exceptional customer service while fostering a collaborative team environment.

Join a business recognised for growth, world-class training, and inclusive culture. Weekend and overnight flexibility may be required to meet store needs.

Formación

• Previous retail or customer service experience preferred
• Ability to operate POS and handle cash accurately
• Strong communication and teamwork skills
• Flexibility to work across a 7-day roster, including nights and weekends

Responsabilidades

• Customer Service Excellence: Lead by example in providing outstanding customer service, addressing inquiries and resolving complaints.
• Inventory Management: Assist in monitoring stock levels, placing orders, and keeping the store well-stocked and organized.
• Drive Performance: Focus on profitability while managing costs, expenses, and waste.
• Adapt and Excel: Thrive in a fast-paced, compliance-driven environment with competing priorities.
• Execute Strategy: Bring Ampol's convenience retail strategy to life.
• Availability Required: Flexibility to work weekends and overnights when needed.

Conocimientos

Customer service

Teamwork

Communication

Herramientas

POS system

Descripción del empleo

Ampol is seeking an Assistant Store Manager in Mandurah, Australia to lead daily store operations, coach staff, and uphold safety and regulatory standards. You will open and close procedures, handle cash, and drive exceptional customer service while fostering a collaborative team environment.

Join a business recognised for growth, world-class training, and inclusive culture. Weekend and overnight flexibility may be required to meet store needs.