Store Manager - Fairfield Gardens

Specsavers; Brisbane; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Two free pairs of glasses each year

Birthday leave and Volunteer leave

Specsavers Perks App

Job summary

Specsavers in Brisbane is seeking a Store Manager to lead a retail team and shape career growth. You will support the Retail Director, manage daily operations, and drive customer service excellence across store flows.

The role enables pathway to partnerships and offers a dynamic, purpose-driven work environment. You should have prior leadership experience in retail or healthcare, strong communication skills, and a passion for exceptional customer service.

Qualifications

• Experience leading a team in a retail or healthcare setting.
• Strong communication and interpersonal skills.
• Customer service passion and ability to coach others.

Responsibilities

• Lead and motivate a high performing team through rostering, training, performance reviews, and recruitment.
• Oversee daily store operations, ensuring customer service and store standards.
• Manage budgets, monitor expenses, and use marketing tools to drive growth.
• Coach the team to deliver exceptional customer experiences.
• Ensure adherence to company policies and stock/roster management.

Skills

Team leadership

Customer service

Communication

Job description

We make a difference to people's lives every single day. Do you want to be part of that?

The Role: Full-time OR Part-time

As a Store Manager at Specsavers, you'll not only shape a team - you'll shape your own career journey too. In this role, you will support the Retail Director and keep your eye on ensuring smooth daily operations through the below:

• Team Leadership: Lead and motivate a high performing team through effective rostering, training, performance reviews, and recruitment of new team members.


• Store Management: Oversee daily operations, ensuring excellent customer service, retail standards, and efficient store flow.


• Business Performance: Manage budgets, monitor expenses, set targets, and use marketing tools to drive growth.


• Customer Service: Ensure exceptional customer experiences by coaching the team to deliver outstanding service.


• Compliance & Best Practices: Ensure adherence to company policies, industry standards, and efficient stock and roster management.

Feel a sense of purpose in a career that is going places:

• Whether you're already in leadership or ready for the next step, this Store Manager role could be your pathway to future store partnership - don't take our word for it! Watch this to hear from our amazing team!

Our store teams bring the vision - join us and add yours:

• Who Are You? You have previous experience leading a team in a retail or healthcare setting. While industry-specific experience is a plus, it's not a must.


• Strong Communication & Interpersonal Skills: Excellent ability to build strategic relationships with a diverse range of people.


• Customer Service Passion: A genuine passion for delivering exceptional customer service and aftercare.


• Team Player: Ability to work cohesively and productively within a team, while building rapport with customers.

Perks, Perks, Perks - Our Offer to You:

• Build your eye for fashion and have the chance to work with well-known brands such as Vivenne Westwood, Mimco, Alex Perry, Ted Baker, Tommy Hilfiger, florence by mills and more!


• Two free pairs of glasses each year


• Birthday leave and Volunteer leave


• Access to Specsavers Perks App - exclusive discounts and shopping program with multiple Australian retailers and grocers!

Your Future is Looking Bright - so, what are you waiting for?

At Specsavers, we're all about helping you see the best version of yourself by creating a workplace that empowers and supports you to reach your full potential. You'll find us in 10 countries globally, employing over 48,900 incredible people - and we want YOU to join us!

At Specsavers we believe a diverse, inclusive and flexible culture enables our people to bring their whole selves to work and be proud of doing so.

At Specsavers, you're not just joining a team, you're becoming part of a movement that makes expert care accessible to communities across Australia and New Zealand.

With a growing network of more than 400 stores, we're proud to be a company that is driven by purpose. Whether you're just starting out, building your career, or dreaming of running your own business, we'll help you see your potential more clearly every step of the way.

We believe in making a real difference - for our customers and our people. So, if you're looking for a place where passion meets purpose, and where your growth is part of our vision, Specsavers is the place to be.

At Specsavers, you're not just joining a team, you're becoming part of a movement that makes expert care accessible to communities across Australia and New Zealand.

With a growing network of more than 400 stores, we're proud to be a company that is driven by purpose. Whether you're just starting out, building your career, or dreaming of running your own business, we'll help you see your potential more clearly every step of the way.

We believe in making a real difference - for our customers and our people. So, if you're looking for a place where passion meets purpose, and where your growth is part of our vision, Specsavers is the place to be.

What can I earn as a Retail Store Manager