Store Manager | Sunshine Plaza

General Pants Co; Maroochydore; On-site; AUD 85,000 - 105,000; Full time

Benefits offered by this job

Staff discount

Training & development

Diverse career paths

Job summary

General Pants is seeking a Store Manager for our Sunshine Plaza store in Maroochydore. Lead a high-performing team on the shop floor and bring the GP brand to life through exceptional customer experiences.

You will own store performance, drive KPI results, manage P&L and wage budgets, oversee rostering and VM execution, and mentor the next generation of GP leaders from within to sustain growth and a customer-first culture.

Qualifications

• Minimum 2 years’ experience in a retail management role with a proven track record of delivering sales results and hitting KPIs.
• Strong commercial acumen with experience managing P&L, wage budgets, rostering and store operations.
• Proven ability to lead, coach and develop high-performing teams in a fast-paced retail environment.
• Genuine passion for driving a customer-first culture and delivering an exceptional in-store experience.

Responsibilities

• Driving a high-performance sales culture that consistently delivers results and KPI targets.
• Leading, coaching and developing a high-calibre team, identifying talent and creating clear pathways for progression.
• Taking full ownership of store operations, including rostering, wage budgets and P&L
• Overseeing VM execution and leading regular store walkthroughs to keep product placement commercial and on-brand
• Managing customer experiences and resolving issues with empathy, delivering an exceptional in-store experience
• Ensuring team compliance with GP and Alquemie Group policies, including loss prevention, stock management and security standards

Skills

Retail management

P&L management

Team leadership

Customer service

Roster planning

Job description

General Pants is one of Australia and New Zealand’s most iconic fashion retailers, and we’re looking for a driven Store Manager to lead the team and bring the GP brand to life in our Sunshine Plaza store. If you’re a natural leader who thrives on the shop floor and lives for a sales challenge, this could be your next big move.

As Store Manager, you’ll take full ownership of your store’s performance, leading a high-performing team and creating an environment where every customer interaction counts. You’ll set the pace on the floor, drive commercial results, and build the next generation of GP leaders from within.

What You Will Be Doing

• Driving a high-performance sales culture that consistently delivers results and KPI targets
• Leading, coaching and developing a high-calibre team, identifying talent and creating clear pathways for progression
• Taking full ownership of store operations, including rostering, wage budgets and P&L
• Overseeing VM execution and leading regular store walkthroughs to keep product placement commercial and on-brand
• Managing customer experiences and resolving issues with empathy, delivering an exceptional in-store experience
• Ensuring team compliance with GP and Alquemie Group policies, including loss prevention, stock management and security standards

What We’re Looking For

• Minimum 2 years’ experience in a retail management role with a proven track record of delivering sales results and hitting KPIs
• Strong commercial acumen with experience managing P&L, wage budgets, rostering and store operations
• A proven ability to lead, coach and develop high-performing teams in a fast-paced retail environment
• A genuine passion for driving a customer-first culture and delivering an exceptional in-store experience

Who We Are

At General Pants, we believe in creating a supportive and inclusive environment that promotes and celebrates individuality and an entrepreneurial spirit. Some of the things we offer include:

• Diverse Career Paths - it’s over to you!
• Staff Discount - between 20% - 50% across all Alquemie Group Brands!
• Training and Development - we want you to grow and get the most out of your role!