Store Manager | Mosman

Bailey Nelson; Mosman Municipal Council; On-site; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Leadership development programs

Annual Leadership Conference

World-class training and tools

Storewide monthly incentive

2 free glasses per quarter + yearlys

Contacts supply

Job summary

Bailey Nelson in Mosman is hiring a Store Manager to lead a passionate team, deliver exceptional customer experiences, and drive sales performance. You will collaborate with an Optometrist to grow both retail and clinical success while running a smooth, service-focused operation.

We value a tight-knit, down-to-earth culture and offer leadership development, ongoing training, and performance incentives as the business grows.

Qualifications

• Proven store management experience in optics or retail.
• Strong leadership and coaching skills.
• Passion for delivering exceptional customer experiences.
• Commercial mindset with a drive to achieve results.
• Energetic and adaptable in a fast-paced environment.

Responsibilities

• Lead and coach the team to deliver outstanding customer experiences.
• Drive sales performance and achieve targets.
• Create a high-energy, positive store culture.
• Partner with the Optometrist to grow retail and clinical success.
• Operate store smoothly with a focus on service quality.

Skills

Store management

Retail leadership

Sales coaching

Customer experience

Team motivation

Adaptability

Job description

At Bailey Nelson, we’re on a mission to change how people see the world and how the world sees them. We’re a down-to-earth team that’s obsessed with improving every day, and we’re growing fast.

Love the vibe of a boutique street store? Enjoy soaking up the summer sun during your breaks, saying goodbye to late-night centre trading hours, and collaborating closely with one of our leading optometrists!

Due to exciting growth plans and recent internal promotions & moves across the business, we’re looking for a driven, people-first Store Manager to take the reins at our Mosman store! This is your chance to lead a passionate team, deliver exceptional customer experiences, and make a real impact.

What’s in it for you?

• OTE $ $100,000 (Base + Super + Monthly + Annual Bonus + Profit bonus) (monthly & annual incentives)
• Real opportunity to earn more as you perform
• Leadership development programs to grow your career
• Annual 3-day Leadership Conference with the AU/NZ team where you will be part of broader business discussions as well as a chance to let your hair down and celebrate being part of BN with the entire AU NZ Leadership Team.
• Access to world-class training and development tools
• A monthly allowance for your store to reward, incentivise and recognise your team.
• 2 free pairs of glasses per quarter product allowance so you can rep the brand in style and a year's supply of contacts!

What you’ll be doing

• Lead, coach and inspire your team to deliver outstanding customer experiences
• Drive sales performance and smash targets
• Create a high-energy, positive store culture
• Partner with your Optometrist to grow both retail and clinical success
• Run a smooth, efficient operation, without ever compromising on service

What we’re looking for

• Proven Store Management experience in Optics or Retail at a Senior Store Manager level (or equivalent)
• Experience in optics is highly regarded; alternatively, if you have supervisory or management experience in retail, hospitality or similar and are keen to learn - we are keen to teach! so we strongly encourage you to apply.
• Someone who feels at home with our values: tight-knit, down-to-earth, and constantly improving
• A passion for delivering exceptional customer experiences
• Confident in driving sales through honest, well-judged recommendations
• High energy and adaptability in a fast-paced environment
• Strong leadership skills - you know how to motivate and develop a team
• Commercial mindset with a drive to achieve results
• A confident leader who enjoys developing others

This is your chance to step into an exciting role, elevate your leadership career, and be part of a brand that’s growing fast.

Bailey Nelson is proud to be an inclusive, diverse workplace. We welcome applicants from all backgrounds and identities.