Store Manager - Macquarie

Universal Store

Sydney

On-site

AUD 90,000 - 120,000

Full time

13 days ago

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Benefits offered by this job

Growth opportunities

Leadership development

Staff discounts

Favourable rosters

Job summary

Universal Store in Sydney is seeking a passionate Store Manager to lead daily operations, shape store culture, and deliver standout customer experiences in a fast-paced youth fashion environment.

The role focuses on coaching large teams, driving sales, managing rostering and budgets, and upholding brand standards.

Join a growth-focused brand that values ideas and provides development opportunities, generous staff discounts, and supportive leadership.

Qualifications

Strong retail leadership experience across shop floor and stockroom.
Proven track record as a Store Manager or equivalent for medium to large teams.
Energetic communicator who leads with positivity and purpose.
Able to adapt and thrive in a fast-paced retail environment.
High attention to detail with understanding of retail profitability.
Proven success in achieving and exceeding sales targets.

Responsibilities

Lead day-to-day store operations with a strong and visible floor presence.
Inspire, coach, and develop a large, diverse team to build future leaders.
Deliver outstanding customer experiences in line with Universal Store service standards.
Drive sales performance and store profitability through strong cost and productivity management.
Manage rostering, budgets, and scheduling to achieve business and payroll targets.
Maintain visual merchandising, presentation standards, and overall store efficiency.
Recruit, train, and support team members through clear, honest, and constructive feedback.
Uphold and role-model Universal Store's values, culture, and brand expectations.

Skills

Store leadership

Store management

Customer service

Team development

Communication

Sales targets

Job description

The Opportunity

Universal Store is seeking a passionate, creative, and driven retail leader to step into the Store Manager role. This opportunity suits someone who thrives on leading from the front, building strong store culture, and creating standout customer experiences. If you're passionate about youth fashion, developing high-performing teams, and delivering excellence in a fast-paced retail environment, we'd love to hear from you.

The successful candidate will work a Tuesday-Saturday roster, including late-night trade and weekends.

Responsibilities

Lead day-to-day store operations with a strong and visible floor presence
Inspire, coach, and develop a large, diverse team to build future leaders
Deliver outstanding customer experiences in line with Universal Store service standards
Drive sales performance and store profitability through strong cost and productivity management
Manage rostering, budgets, and scheduling to achieve business and payroll targets
Maintain visual merchandising, presentation standards, and overall store efficiency
Recruit, train, and support team members through clear, honest, and constructive feedback
Uphold and role-model Universal Store's values, culture, and brand expectations

Skills and Experience

Strong retail background with hands-on experience across both shop floor and stockroom
Proven experience as a Store Manager, leading medium to large teams
A warm, energetic communicator who leads with positivity and purpose
Ability to adapt and thrive in a fast-paced, ever-changing environment
High attention to detail with a strong understanding of retail profitability
Proven success in achieving and exceeding sales targets
Confident in delivering feedback and communicating effectively at all levels

What We Offer