Store Manager - Blacktown

Universal Store; Blacktown; Hybrid; AUD 70,000 - 110,000; Full time

Benefits offered by this job

Generous staff discounts

Favourable rosters

Career development

Supportive team culture

Job summary

Universal Store in NSW is seeking a passionate Store Manager to lead from the front, foster a vibrant store culture, and create standout customer experiences in a fast-paced youth fashion environment. You will manage a Tuesday-Saturday roster, coach a diverse team, drive sales and store profitability, and ensure visual merchandising and operational excellence.

This role rewards bold leadership and a commitment to coaching and development.

Qualifications

• Strong retail background with hands-on experience across shop floor and stockroom.
• Proven experience as a Store Manager, leading medium to large teams.
• Warm, energetic communicator who leads with positivity and purpose.
• Able to adapt and thrive in a fast-paced, ever-changing environment.
• High attention to detail with a strong understanding of retail profitability.
• Proven success in achieving and exceeding sales targets.
• Confident in delivering feedback and communicating effectively at all levels.

Responsibilities

• Lead day-to-day store operations with a strong and visible floor presence
• Inspire, coach, and develop a large, diverse team to build future leaders
• Deliver outstanding customer experiences in line with Universal Store service standards
• Drive sales performance and store profitability through strong cost and productivity management
• Manage rostering, budgets, and scheduling to achieve business and payroll targets
• Maintain visual merchandising, presentation standards, and overall store efficiency
• Recruit, train, and support team members through clear, honest, and constructive feedback
• Uphold and role-model Universal Store’s values, culture, and brand expectations

Skills

Strong retail background

Store Manager experience

Warm communicator

Adaptable in fast-paced env

Attention to detail

Sales target achievement

Feedback and communication

Job description

The Opportunity

Universal Store isseekinga passionate, creative, and driven retail leader to step into the StoreManager role. This opportunity suits someone who thrives on leading from the front, building strong store culture, and creating standout customer experiences. Ifyou’repassionate about youth fashion, developing high-performing teams, and delivering excellence in a fast-paced retail environment,we’dlove to hear from you.

The successful candidate will work a Tuesday-Saturday roster, including late-night trade.

Responsibilities

• Lead day-to-day store operations with a strong and visible floor presence

• Inspire, coach, and develop a large, diverse team to build future leaders

• Deliver outstanding customer experiences in line with Universal Store service standards

• Drive sales performance and store profitability through strong cost and productivity management

• Manage rostering, budgets, and scheduling to achieve business and payroll targets

• Maintain visual merchandising, presentation standards, and overall store efficiency

• Recruit, train, and support team members through clear, honest, and constructive feedback

• Uphold and role-model Universal Store’s values, culture, and brand expectations

Skills and Experience

• Strong retail background with hands-on experience across both shop floor and stockroom

• Proven experience as a Store Manager, leading medium to large teams

• A warm, energetic communicator who leads with positivity and purpose

• Ability to adapt and thrive in a fast-paced, ever-changing environment

• High attention to detail with a strong understanding of retail profitability

• Proven success in achieving and exceeding sales targets

• Confident in delivering feedback and communicating effectively at all levels

What We Offer

• A business that genuinely invests in your growth and career pathway

• Comprehensive technical and leadership development

• A strong and supportive team culture

• Generous staff discounts andfavourablerosters

• A workplace where your ideas, creativity, and input are valued

Our Values

• Care for Everyone

• Here to Help

• Make It Work

• Better Than Good

• Contribute