Store Manager: Lead Team & Store Ops Excellence

Fish In The Family; Sydney; On-site; AUD 80,000 - 90,000; Full time

Job summary

Fish in the Family is seeking an experienced Store Manager for our Marrickville Point store in Sydney. You will lead a team, manage stock, pricing, and KPI targets while ensuring high standards of customer service and operations.

The role requires a Diploma/Advanced Diploma or 3+ years of store management experience, strong communication, OH&S compliance, and proficiency with computer systems. On-site leadership with opportunities to optimise store processes.

Qualifications

• Advanced Diploma or Diploma in store management or related field is preferred.
• At least 3+ years of store management experience or equivalent.

Responsibilities

• Customer relations and complaints management.
• Quality control, stock rotation and stock control across store.
• Pricing & Gross Profit management & control.
• Visual merchandising and shelf management.
• Wastage reporting and management.
• Purchasing and stock levels management.
• Hiring, rostering and training of work teams.
• Staff training and co-ordination with Operational Manager.
• Schedule and perform regular stocktakes.
• Store set up, pack up and management of process.
• Systems and efficiency management and implement improvements.
• Cleaning and Maintenance of premises: Store, Freezer, Cool room, Loading dock & Storeroom; and
• Achieve financial and non-financial KPI’s – GP, Wastage and Wage Targets.

Skills

Store management

Team leadership & rostering

Communication skills

OH&S and safety compliance

Computer literacy

Education

Advanced Diploma or Diploma qualification

Job description

Fish in the Family is seeking an experienced Store Manager for our Marrickville Point store in Sydney. You will lead a team, manage stock, pricing, and KPI targets while ensuring high standards of customer service and operations.

The role requires a Diploma/Advanced Diploma or 3+ years of store management experience, strong communication, OH&S compliance, and proficiency with computer systems. On-site leadership with opportunities to optimise store processes.