Store Manager: Lead Team & Elevate Customer Experience

Pillow Talk

Springwood

On-site

AUD 64,000 - 78,000

Full time

7 days ago

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Benefits offered by this job

Store discount

Free onsite parking

Australian-owned company

Novated Leasing partnership

Job summary

Pillow Talk seeks a Store Manager for our Springwood store to lead the team, drive sales, and manage day-to-day operations with a focus on delivering personalised customer experiences. You will coach staff, review performance with the Assistant Store Manager, and implement action plans to maximise store potential and revenue growth.

The role requires experience in a commercial, customer-centric retail environment, a track record of achieving revenue targets, and strong inventory/merchandising

Qualifications

Experience leading a commercial, customer-centric store in a busy retail environment.
Proven track record of achieving revenue targets.
Strong inventory management and stock presentation skills.
Ability to coach teams in consultative selling and brand storytelling.

Responsibilities

Lead the Springwood Pillow Talk store and drive operational and sales performance.
Review store and team member performance with the Assistant Store Manager and implement action plans.
Coach and develop staff to deliver personalised customer experiences and brand loyalty.
Oversee inventory, merchandising, and store presentation to maximise revenue growth.

Skills

Store leadership

Revenue targets

Inventory management

Visual merchandising

Team coaching

Customer experience

Job description

The role requires experience in a commercial, customer-centric retail environment, a track record of achieving revenue targets, and strong inventory/merchandising

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