Store Manager: Lead Team & Elevate Customer Experience

OTR; Adelaide; On-site; AUD 85,000 - 110,000; Full time

Benefits offered by this job

Team member discounts through the OTRア

Barista coffee training

Step Up Incentive Program - up to 8'':

Broad career development opportunities

Job summary

OTR is seeking a Store Manager to lead daily store operations across its retail network. You will drive customer service excellence, train and develop the team, and ensure efficient rostering, stock control, and accurate reporting while upholding safety standards.

The role offers opportunities for career development within OTR's global network and includes perks such as staff discounts and barista training.

Qualifications

• Leadership experience in a retail/hospitality capacity.
• Desire to drive your career and help others advance.
• Strong, professional communication skills.
• Passion for delivering exceptional customer service and training.
• Ability to adapt to change.
• Strong attention to detail.
• Strong sense of teamwork.

Responsibilities

• Oversee day-to-day store operations and customer service.
• Manage rostering, stock control, and daily reporting.
• Ensure health and safety policies are followed.

Skills

Retail leadership

People development

Communication

Customer service

Adaptability

Attention to detail

Teamwork

Job description

OTR is seeking a Store Manager to lead daily store operations across its retail network. You will drive customer service excellence, train and develop the team, and ensure efficient rostering, stock control, and accurate reporting while upholding safety standards.

The role offers opportunities for career development within OTR's global network and includes perks such as staff discounts and barista training.