Assistant Store Manager — Barista Training & Growth

OTR; Yass Valley; On-site; AUD 65,000 - 80,000; Full time

Benefits offered by this job

Team member discounts via OTR app

Barista coffee training

Step Up Incentive Program – up to 8 w

Broad career development across global

Job summary

OTR is seeking an Assistant Store Manager to support daily store operations in Australia. The role focuses on delivering exceptional customer service, leading and training team members, rostering, and stock management, while upholding health and safety policies.

Successful candidates will demonstrate leadership in retail/hospitality, strong communication, and a passion for developing others within a fast-paced environment. OTR offers opportunities for career growth across its global network.

Qualifications

• Experience leading teams in retail/hospitality.
• Strong communication and customer service skills.
• Ability to train staff and develop others.
• Proven ability to roster and manage store operations.
• Commitment to health and safety policies.

Responsibilities

• Assist with day-to-day store operations.
• Provide excellent customer service to all guests.
• Lead and train team members to deliver high performance.
• Roster staff and manage shift coverage.
• Manage stock, reporting, and store compliance.

Skills

Leadership

Communication

Customer service

Teamwork

Adaptability

Attention to detail

Training

Job description

OTR is seeking an Assistant Store Manager to support daily store operations in Australia. The role focuses on delivering exceptional customer service, leading and training team members, rostering, and stock management, while upholding health and safety policies.

Successful candidates will demonstrate leadership in retail/hospitality, strong communication, and a passion for developing others within a fast-paced environment. OTR offers opportunities for career growth across its global network.