Retail Store Lead — Barista Training & Career Growth

OTR; Adelaide; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Team member discounts

Barista coffee training

Step Up Incentive Program — up to 8x1/

Career development across national &全球

Job summary

OTR is seeking an Assistant Store Manager to support day‑to‑day store operations, deliver outstanding customer service, train and develop staff, and manage rostering, stock, and reporting.

You will uphold health and safety policies, adapt to change, and contribute to store growth through hands‑on leadership and a strong commitment to teamwork. This role also offers broad career development across our national network.

Qualifications

• Leadership experience in retail/hospitality.
• Well-developed and professional communication skills.
• Passion for delivering exceptional customer service and training to others.
• Ability to adapt to change.
• Strong attention to detail.
• Strong sense of teamwork.

Responsibilities

• Assist with day-to-day store operations.
• Provide excellent customer service and handle inquiries.
• Train and develop team members.
• Roster staff and manage scheduling.

Skills

Leadership

Customer service

Communication

Teamwork

Job description

OTR is seeking an Assistant Store Manager to support day‑to‑day store operations, deliver outstanding customer service, train and develop staff, and manage rostering, stock, and reporting.

You will uphold health and safety policies, adapt to change, and contribute to store growth through hands‑on leadership and a strong commitment to teamwork. This role also offers broad career development across our national network.