Store Manager – Lead Retail Team, Barista Training & Growth

OTR; Adelaide; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Staff discounts

Barista training

Step Up Incentive Program

Career development opportunities

Job summary

OTR is seeking a Store Manager in Adelaide to lead day-to-day operations across customer service, rostering, stock control, and health and safety compliance. You will coach and develop a store team, drive sales, and uphold brand standards in a fast-paced retail environment.

The role emphasizes hands-on leadership, strong communication, and a passion for delivering exceptional guest experiences. You will partner with cross-functional teams and leverage our national network to deliver consistent

Qualifications

• Leadership experience in a retail/hospitality setting.
• Strong communication and interpersonal skills.
• Proven ability to deliver excellent customer service.
• Demonstrated teamwork and staff coaching abilities.

Responsibilities

• Oversee day-to-day store operations and performance.
• Drive customer service excellence and sales.
• Lead staff training and development initiatives.
• Prepare rostering, staffing and shift coverage.
• Manage stock, reporting, and safety compliance.

Skills

Retail leadership

Communication skills

Customer service

Teamwork

Attention to detail

Job description

OTR is seeking a Store Manager in Adelaide to lead day-to-day operations across customer service, rostering, stock control, and health and safety compliance. You will coach and develop a store team, drive sales, and uphold brand standards in a fast-paced retail environment.

The role emphasizes hands-on leadership, strong communication, and a passion for delivering exceptional guest experiences. You will partner with cross-functional teams and leverage our national network to deliver consistent