Store Manager: Lead Sales & Team, Flexible Roster

Sussan Corporation; Canberra; On-site; AUD 70,000 - 100,000; Full time

Benefits offered by this job

50% team member discount

Wellness Leave

Bonuses (monthly/seasonal)

Discounted private health insurance

Job summary

Sussan Corporation is seeking a Store Manager to lead daily operations and drive sales while delivering exceptional customer experiences. You’ll inspire and develop your team, foster a positive store culture and ensure operational excellence across inventory, visual merchandising and compliance.

You will recruit, onboard and train staff, manage payroll and rosters, handle customer enquiries, and resolve issues promptly.

Qualifications

• Experience leading a store team and driving sales performance.
• Strong communication skills and a customer-first mindset.
• Ability to motivate a team and create a positive in-store culture.

Responsibilities

• Lead, mentor and develop a high-performing store team to achieve sales targets and deliver exceptional customer experiences.
• Oversee stock management practices and execute visual merchandising standards aligned with the brand direction.
• Manage store administration tasks, including payroll, banking and roster preparation.
• Recruit, onboard and train team members while fostering a positive and supportive team culture.
• Handle customer enquiries and resolve complaints in a professional and timely manner.
• Ensure compliance with company policies and procedures to support smooth store operations.

Skills

Retail leadership

Management experience

Communication skills

Customer-focused

Job description

Sussan Corporation is seeking a Store Manager to lead daily operations and drive sales while delivering exceptional customer experiences. You’ll inspire and develop your team, foster a positive store culture and ensure operational excellence across inventory, visual merchandising and compliance.

You will recruit, onboard and train staff, manage payroll and rosters, handle customer enquiries, and resolve issues promptly.