Store Manager: Lead Sales, Team & Experience

Sussan Corporation; Gold Coast City; On-site; AUD 70,000 - 90,000; Full time

Job summary

Sussan Burleigh Heads is seeking a Retail Store Manager to drive sales, lead daily operations and deliver outstanding customer experiences. You will mentor a high-performing team, manage stock, visual merchandising and payroll, and ensure policy compliance while creating an engaging in-store environment.

This role requires retail leadership, strong communication, and a customer-first mindset in a fast-paced fashion setting on the Gold Coast.

Qualifications

• Previous management experience in retail.
• Strong communication skills and a customer-first mindset.
• Ability to lead a team in a fast-paced store environment.

Responsibilities

• Lead and develop store team to achieve sales targets and provide exceptional customer experiences.
• Oversee stock management and execute visual merchandising standards aligned with brand direction.
• Manage store administration tasks, including payroll, banking and roster preparation.
• Recruit, onboard and train team members while fostering a positive team culture.
• Handle customer inquiries and resolve complaints in a timely and professional manner.
• Ensure compliance with company policies and procedures for smooth operations.

Skills

Retail leadership

Management experience

Communication skills

Customer-centric mindset

Job description

Sussan Burleigh Heads is seeking a Retail Store Manager to drive sales, lead daily operations and deliver outstanding customer experiences. You will mentor a high-performing team, manage stock, visual merchandising and payroll, and ensure policy compliance while creating an engaging in-store environment.

This role requires retail leadership, strong communication, and a customer-first mindset in a fast-paced fashion setting on the Gold Coast.