Store Manager: Lead Teams, Boost Sales & Impact

Suzanne Grae; Mackay Regional; On-site; AUD 65,000 - 80,000; Full time

Benefits offered by this job

Team member discount

Training and development

Management career progression

Wellness leave

Bonuses

Private health insurance

Job summary

Suzanne Grae Mackay is seeking a Store Manager to drive sales, lead daily operations and deliver outstanding customer experiences in Mackay, QLD. You will inspire and develop your team while maintaining stock, merchandising and compliant store practices.

We are looking for a confident retail leader with prior management experience, strong communication skills and a customer-first mindset to thrive in a fast-paced environment and motivate the team to achieve results.

Qualifications

• Previous management experience
• Strong communication skills
• Customer-first mindset

Responsibilities

• Lead, mentor and develop a high-performing store team to achieve sales targets and deliver exceptional customer experiences.
• Oversee stock management practices and execute visual merchandising standards aligned with the brand direction.
• Manage store administration tasks, including payroll, banking and roster preparation.
• Recruit, onboard and train team members while fostering a positive and supportive team culture.
• Handle customer enquiries and resolve complaints in a professional and timely manner
• Ensure compliance with company policies and procedures to support smooth store operations.

Job description

Suzanne Grae Mackay is seeking a Store Manager to drive sales, lead daily operations and deliver outstanding customer experiences in Mackay, QLD. You will inspire and develop your team while maintaining stock, merchandising and compliant store practices.

We are looking for a confident retail leader with prior management experience, strong communication skills and a customer-first mindset to thrive in a fast-paced environment and motivate the team to achieve results.