Store Manager: Lead People, Elevate Customer Experience

Dusk; Canberra; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Employee discount

Bonus program

Job summary

Dusk is seeking a Store Manager to lead a retail team in our Canberra store, focusing on delivering exceptional customer experiences and driving store performance.

You will coach and develop team members, manage day-to-day operations, and bring our fragrance, décor and gifting range to life in-store, every day. This is a hands-on, values-led leadership role in a fast-paced retail environment.

Qualifications

• Experience leading a retail team and delivering strong store performance.
• Proven ability to coach and develop team members.
• Customer-focused mindset with excellent communication skills.

Responsibilities

• Lead and inspire store team to deliver warm, welcoming customer experiences.
• Drive sales performance, store presentation, and overall customer experience.
• Create a culture of trust, fun, and alignment with brand values.
• Oversee rostering, stock management, and visual merchandising.

Skills

Retail management

Customer service

Job description

Dusk is seeking a Store Manager to lead a retail team in our Canberra store, focusing on delivering exceptional customer experiences and driving store performance.

You will coach and develop team members, manage day-to-day operations, and bring our fragrance, décor and gifting range to life in-store, every day. This is a hands-on, values-led leadership role in a fast-paced retail environment.