Store Manager: Lead, Coach & Elevate Optical Retail

Oscar Wylee Pty; Adelaide; On-site; Confidential; Full time

Benefits offered by this job

Free prescription glasses every six mo

Family & Friends discounts twice a yr

Job summary

Oscar Wylee Pty is seeking a Store Manager for our Elizabeth City Centre location to lead a team, oversee day-to-day operations, and drive exceptional customer care. You will work closely with the Store Partner and participate in a joint venture model that supports growth and hands-on learning.

You will manage rosters, budgets, and labour efficiency, while coaching staff to achieve performance goals and deliver a standout customer experience. Availability Tue–Sat is preferred.

Qualifications

• Previous leadership experience in retail
• Experience supporting rosters, labour planning, or store performance
• Passion for delivering great customer experiences
• Interest in decision-making, coaching, and team culture
• No optical experience required – training provided
• Availability Tuesday to Saturday to meet peak trading needs

Responsibilities

• Oversee store operations, compliance, and performance standards
• Support your team to reach performance goals through genuine customer care
• Manage rosters, budgets, and labour efficiency
• Provide hands-on support in-store, assisting with sales, service, and patient care
• Partner with Optometrists to ensure exceptional customer experiences

Skills

Leadership

Roster planning

Customer service

Coaching

Tools

Google Suite

Deputy

Hibob

Job description

Oscar Wylee Pty is seeking a Store Manager for our Elizabeth City Centre location to lead a team, oversee day-to-day operations, and drive exceptional customer care. You will work closely with the Store Partner and participate in a joint venture model that supports growth and hands-on learning.

You will manage rosters, budgets, and labour efficiency, while coaching staff to achieve performance goals and deliver a standout customer experience. Availability Tue–Sat is preferred.