Optical Retail Store Manager – Lead & Elevate Experience

Oscar Wylee; Willoughby City Council; On-site; AUD 75,829 - 92,680; Full time

Benefits offered by this job

Free prescription glasses every six m-

Family discounts

Chatswood Chase store location

Tech tools access

Career growth

Job summary

Oscar Wylee in Chatswood Chase is seeking a Store Manager to lead a team, deliver outstanding customer care, and oversee daily store operations.

You will work with Optometrists and Optical Dispensers to blend professional eye care with eyewear styling, driving results through coaching and hands-on leadership.

This role offers growth into area management or operations within a vibrant part of Sydney’s North Shore.

Qualifications

• Leadership experience in retail
• Experience contributing to rosters or store performance
• Passion for delivering great customer experiences
• Interest in decision-making, coaching, and team culture
• No optical experience required; training provided

Responsibilities

• Oversee store operations, compliance, and performance standards
• Support your team to reach performance goals through genuine customer care
• Manage rosters, budgets, and labour efficiency
• Provide hands-on support in-store, assisting with sales, service, and patient care
• Partner with Optometrists to ensure exceptional customer experience

Skills

Retail leadership

Roster planning

Customer service

Coaching

Team building

Job description

Oscar Wylee in Chatswood Chase is seeking a Store Manager to lead a team, deliver outstanding customer care, and oversee daily store operations.

You will work with Optometrists and Optical Dispensers to blend professional eye care with eyewear styling, driving results through coaching and hands-on leadership.

This role offers growth into area management or operations within a vibrant part of Sydney’s North Shore.