Store Manager: Lead, Coach & Drive Sales Excellence

RSEA; Cairns Regional; On-site; AUD 70,000 - 90,000; Full time

Job summary

RSEA Safety in Cairns is seeking an experienced Store Manager to lead a vibrant team and drive store performance. You will coach staff, develop routines, and ensure outstanding customer service while implementing in-store promotions and local marketing initiatives.

You will manage KPIs, oversee visual merchandising, and control costs, creating a positive, high-energy work environment. This role suits a results-driven retail leader ready to grow with the business.

Qualifications

• Strong leadership and coaching skills with proven team development.
• Experience in achieving KPI targets and managing retail operations.
• Merchandising and in-store promotions expertise.
• Experience in fast-paced, multi-store retail environments.
• Proficiency with financial and operational KPI analysis.

Responsibilities

• Drive the business to reach financial and operational targets through sales and KPI achievement.
• Lead, develop and motivate the team to ensure high performance.
• Manage Visual Merchandising and in-store promotions for execution excellence.
• Oversee store costs in line with business operations.
• Create and maintain customer loyalty and exceptional service standards.
• Provide guidance to other state-based stores and support across the network.
• Schedule, roster and report as required.

Skills

Leadership

Coaching

Team development

Customer service

Visual merchandising

KPI management

Communication

Tools

Pronto

Job description

RSEA Safety in Cairns is seeking an experienced Store Manager to lead a vibrant team and drive store performance. You will coach staff, develop routines, and ensure outstanding customer service while implementing in-store promotions and local marketing initiatives.

You will manage KPIs, oversee visual merchandising, and control costs, creating a positive, high-energy work environment. This role suits a results-driven retail leader ready to grow with the business.