Store Manager

RSEA; Cairns Regional; On-site; AUD 70,000 - 90,000; Full time

Job summary

RSEA Safety in Cairns is seeking an experienced Store Manager to lead a vibrant team and drive store performance. You will coach staff, develop routines, and ensure outstanding customer service while implementing in-store promotions and local marketing initiatives.

You will manage KPIs, oversee visual merchandising, and control costs, creating a positive, high-energy work environment. This role suits a results-driven retail leader ready to grow with the business.

Qualifications

• Strong leadership and coaching skills with proven team development.
• Experience in achieving KPI targets and managing retail operations.
• Merchandising and in-store promotions expertise.
• Experience in fast-paced, multi-store retail environments.
• Proficiency with financial and operational KPI analysis.

Responsibilities

• Drive the business to reach financial and operational targets through sales and KPI achievement.
• Lead, develop and motivate the team to ensure high performance.
• Manage Visual Merchandising and in-store promotions for execution excellence.
• Oversee store costs in line with business operations.
• Create and maintain customer loyalty and exceptional service standards.
• Provide guidance to other state-based stores and support across the network.
• Schedule, roster and report as required.

Skills

Leadership

Coaching

Team development

Customer service

Visual merchandising

KPI management

Communication

Tools

Pronto

Job description

It’s an exciting time to join RSEA Safety!

We are looking for an enthusiastic, strong leader and excellent coach to manageour RSEA Store based in Cairns!

Let's talk about the role!

As aStore Manager, you will be expected to lead the team and store to success. You will be a strong leader, and an excellent coach and develop teams to operate efficiently and drive customer sales. You are a strong visual merchandiser and can drive in-store promotions. Set and drive KPI’s for your store and area teams, multitasking across various operational and retail activities.

You are an outgoing, strong, natural leaded who can inspire people and bring them on the journey with you through your passion.

This is an excellent opportunity for an experienced and highly skilled business manager who is looking to take your career to the next level.

Key Responsibilities:

• Drive the business to reach financial and operational targets through sales, setting and reaching KPI’s, monitoring of shrinkage and inventory through analysis
• Offer and lead exceptional customer experience and service standards
• Leading, developing and motivating your team to ensure high performance
• Manage Visual Merchandising and in-store promotions to ensure execution and excellence
• Manage and monitor store costs in line with the business operations
• Create, build and maintain customer loyalty
• Create and develop a positive, vibrant working environment whilst coaching your teams
• Proactive approach to support and offer guidance to other state-based stores
• Scheduling, rostering and reporting as required

Skills / Experience / Qualifications:

• Sound business acumen with exposure and experience with various financial and operational KPI’s
• Self-motivated and passionate about developing an excellent customer service model
• Strong interpersonal skills, with proven success in leading and developing a team
• Flair for merchandising and in-store promotions
• Highly developed communication skills with the ability to work across all levels of the business
• Passion for the brand and the industry
• Previous experience managing in a fast-paced, multi store Retail environment
• Computer literate experience with system knowledge similar to Pronto would be advantageous

Let's Talk About Us

RSEA Safety is a fast growing and leading independent, omni channel player in the safety market with over 700 employees. Established in 2000, RSEA Safety has a national footprint of 86 retail superstores, 6 hire depots, 5 distribution centres, 16 embroidery facilities and e-commerce capabilities. In 2019 we opened a Superstore in Manukau, New Zealand.

We help companies like Boral and KFC keep their employee’s safe through the supply of workwear, work boots, personal protective equipment, workplace and road safety products. RSEA Safety offers a comprehensive range of trusted brands like Carhartt, Wolverine, Steel Blue, Blundstone, CAT, 3M and Uvex to name a few. We also have in house design and custom design development team to meet the requirements of any customer.

RSEA company values are – Real, Striving, Excellence and Agile which form the basis for our team culture, service approach and everything that we do.