Pet Store Leader: Inspire Teams, Elevate Customer Service

Petstock Group; Australia; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Mental health support

Wellbeing services

Paid parental leave

Staff discounts

Workplace banking

Job summary

Petstock Group is seeking a Store Manager to lead a passionate team and deliver world-class customer service across our stores. You will role model exceptional leadership, recruit and develop staff, manage stock, and drive sales targets while maintaining safety and store standards.

This role offers a dynamic, inclusive culture, career growth, and benefits including paid parental leave, mental health support, and staff discounts.

Qualifications

• Experience in a similar store leadership role.
• Demonstrated drive to achieve and exceed sales targets.
• Strong leadership to motivate and build a high-performing team.
• Ability to prioritise and manage conflicting priorities, while ensuring safety.

Responsibilities

• Lead by example, mentoring and inspiring your team daily.
• Coach your team to achieve and develop their knowledge and skills.
• Lead from the front by delivering an exceptional customer experience.
• Create a strong safety mindset and foster a culture of safety.
• Recruit, onboard, and induct high-calibre new team members.
• Manage stock effectively and uphold stock integrity processes.

Skills

Store leadership

Sales targets

People management

Customer service

Safety compliance

Job description

Petstock Group is seeking a Store Manager to lead a passionate team and deliver world-class customer service across our stores. You will role model exceptional leadership, recruit and develop staff, manage stock, and drive sales targets while maintaining safety and store standards.

This role offers a dynamic, inclusive culture, career growth, and benefits including paid parental leave, mental health support, and staff discounts.