Store Manager – Lead a High-Impact Pet Retail Team

Petstock SO Regional Pty Ltd; Australia; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Mental health support

Wellbeing services

Sonder service

Additional paid leave

Paid parental leave

Health discount

Workplace Banking

Job summary

Petstock Group is seeking a Store Manager to lead a passionate team and deliver world-class customer service across our retail footprint. You will mentor staff, drive sales, and uphold safety and stock integrity.

You’ll thrive in a fun, inclusive culture that values pets, people, and the planet, with opportunities for career growth and benefits across the Petstock Group and Woolworths Group.

Responsibilities

• Lead by example, mentoring and inspiring your team daily
• Coach your team to achieve and develop their knowledge and skills
• Lead from the front by consistently providing an exceptional customer experience
• Create strong safety mindset, committed to fostering a culture of safety within your team
• Recruit, onboard, and induct high-calibre new team members
• Manage stock effectively, ensuring accuracy and that the team follows stock integrity processes
• Demonstrate initiative by actively keeping your knowledge up to date on pet care, products, and services current
• Create a fun, supportive in-store culture where your team loves coming to work every day
• Proactively support local marketing opportunities and sponsorships

Job description

Petstock Group is seeking a Store Manager to lead a passionate team and deliver world-class customer service across our retail footprint. You will mentor staff, drive sales, and uphold safety and stock integrity.

You’ll thrive in a fun, inclusive culture that values pets, people, and the planet, with opportunities for career growth and benefits across the Petstock Group and Woolworths Group.