Store Manager: Lead a High-Energy Team & Delight Customers

Krispy Kreme; Blacktown; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Discounts

KK Mixer program

Job summary

Krispy Kreme Australia is seeking a Retail Store Manager to lead from the front, inspire the team, and deliver moments of joy for customers. You’ll drive store performance, coach a high-performing team, and cultivate a positive, inclusive culture that reflects our brand.

In this role you’ll create memorable customer experiences, implement sales strategies, and develop future leaders while ensuring smooth, safe store operations and daily improvements. Be part of a vibrant, joy-filled team.

Qualifications

• Leadership experience in retail, hospitality or a customer-focused environment.
• A passion for developing people and building great teams.
• A positive, hands-on leadership style.
• Resilience, adaptability and a willingness to learn.
• A collaborative mindset and ability to bring people together.
• A genuine passion for customer experience and the Krispy Kreme brand.

Responsibilities

• Lead, coach and develop a high-performing team.
• Create a positive, energetic and inclusive store culture.
• Deliver exceptional customer experiences and memorable moments.
• Drive store performance and achieve sales targets.
• Build capability within your team and grow future leaders.
• Bring fresh ideas and continuously look for ways to improve.
• Keep your store running smoothly, safely and efficiently.
• Celebrate successes, support your team through challenges, and make every day count.

Skills

Leadership

Team development

Customer focus

Retail leadership

Positive leadership

Education

Certificate IV in Business

Job description

Krispy Kreme Australia is seeking a Retail Store Manager to lead from the front, inspire the team, and deliver moments of joy for customers. You’ll drive store performance, coach a high-performing team, and cultivate a positive, inclusive culture that reflects our brand.

In this role you’ll create memorable customer experiences, implement sales strategies, and develop future leaders while ensuring smooth, safe store operations and daily improvements. Be part of a vibrant, joy-filled team.