Grocery Store Leader | Drive Growth & Customer Excellence

Drake Supermarkets Pty Ltd; Queensland; Hybrid; AUD 60,000 - 90,000; Full time

Benefits offered by this job

Attractive salary package

Incentives

Career progression opportunities

Job summary

Drakes Supermarkets, a leading Australian grocery retailer, seeks an enthusiastic manager to lead a store team. The role focuses on hands-on leadership, staff rostering, cost control, merchandising, and achieving profitability while delivering exceptional customer service.

You will mentor staff, optimize operations, and uphold safety standards in a dynamic supermarket environment across Queensland. Experience in retail leadership is essential.

Qualifications

• Significant grocery and fresh food retail knowledge.
• Experience in leading and managing team members.
• Ordering and cost control expertise.
• An excellent understanding of gross profit calculations.
• Accurate staff rostering.
• Passion and enthusiasm, with a very hands-on approach.
• Unparalleled commitment to customer service.
• Ability to liaise with both staff and management.
• A flair for merchandising.
• Strong leadership and delegation skills.
• Ability to coach, train and performance manage staff.
• Commitment to work health and safety standards.

Responsibilities

• Demonstrate strong leadership to drive store performance.
• Lead by example and motivate a team to meet targets.
• Coach, train and manage staff performance.
• Oversee staff rostering and wage control.
• Ensure effective merchandising and product presentation.
• Uphold safety standards and compliance across store operations.
• Liaise with management, staff and external stakeholders.
• Drive customer service excellence and store profitability.

Skills

Retail knowledge

Team leadership

Ordering & cost control

Gross profit understanding

Staff rostering

Hands-on attitude

Customer service

Staff coaching & performance

Merchandising

Leadership & delegation

Work Health and Safety

Communication with staff & management

Job description

Drakes Supermarkets, a leading Australian grocery retailer, seeks an enthusiastic manager to lead a store team. The role focuses on hands-on leadership, staff rostering, cost control, merchandising, and achieving profitability while delivering exceptional customer service.

You will mentor staff, optimize operations, and uphold safety standards in a dynamic supermarket environment across Queensland. Experience in retail leadership is essential.