Store Manager - Dynamic Retail Leader Driving Growth

Best & Less; Griffith; On-site; AUD 75,000 - 100,000; Full time

Job summary

Best & Less is seeking a Store Manager to lead a busy store within the Griffith region. You will drive sales, coach a team of 20+ staff, and ensure exceptional customer service while maintaining store standards and safety compliance.

You will partner with the Regional Leader and ASM to translate company strategy into daily actions, optimise rostering, stockflow and customer experience, and deliver strong KPI results in a fast-paced retail environment.

Qualifications

• Minimum 2 years’ management experience in a similar-volume retail store.
• Proven track record leading and developing teams of 15+ people.
• Demonstrated success delivering sales, shrinkage, and wage cost KPIs.
• Strong knowledge of Fair Work Act and retail awards/EA obligations.

Responsibilities

• Lead store operations and drive a customer-first culture across the team.
• Coach, develop and engage staff to lift capability and performance.
• Oversee rostering, stock flow and store presentation to maximise sales.
• Maintain compliance with safety, policies and procedures.
• Partner with ASM and Regional Leader to execute strategy locally.
• Manage P&L, expenses and KPI reporting to optimise profitability.

Skills

Store management

Leadership

Customer service

Operational excellence

Communication

Education

Certificate IV in Retail Management

Diploma in Business or Management

Tools

POS systems

Roster/workforce tools

Job description

Best & Less is seeking a Store Manager to lead a busy store within the Griffith region. You will drive sales, coach a team of 20+ staff, and ensure exceptional customer service while maintaining store standards and safety compliance.

You will partner with the Regional Leader and ASM to translate company strategy into daily actions, optimise rostering, stockflow and customer experience, and deliver strong KPI results in a fast-paced retail environment.