Assistant Store Manager - Dynamic, Fast-Paced Retail Leader

Best & Less; Penrith; On-site; AUD 65,000 - 90,000; Full time

Job summary

Best & Less in Penrith, NSW is seeking an Assistant Store Manager to lead our high-energy team and deliver outstanding shopping experiences for our community. You’ll drive daily operations, coach team members, and ensure store standards and customer service across the busy floor.

With 2+ years of management experience in high-volume retail, you’ll bring a hands-on leadership style, strong commercial sense, and a passion for great service.

Qualifications

• 2+ years of management experience in high-volume retail.
• Strong commercial mindset with proven sales and cost control results.
• Hands-on, energetic leader who builds strong, engaged teams.
• Exceptional operational capability and attention to detail.
• A passion for great customer service and maintaining high standards.
• Strong at managing and leading through pace, pressure, and change.
• Creative flair for merchandising and retail strategies.
• Thrives in a fast-paced, results-driven environment.
• Active and hands-on role with Besties spending shifts on their feet

Responsibilities

• Deliver consistent, high-quality customer experiences in our stores, bringing energy, warmth, and a strong service focus everywhere you go.
• Lead with pace and clarity — keeping teams moving with urgency, managing high stock flow and customer volume, and staying focused on priorities even under pressure.
• Give simple, direct instructions and set clear expectations that keep the team aligned and accountable.
• Run daily operations efficiently with strong rostering, quick decision-making, and processes that keep the store moving without bottlenecks.
• Maintain excellent stock and floor standards by clearing deliveries fast, keeping BOH organised, and getting product to the floor quickly and accurately.
• Coach, develop, and support teams to lift capability, confidence, and performance—building sustainable results that support our growth.
• Active, hands-on leadership in a fast-paced retail environment with our Besties at the heart of service.

Skills

Retail management

Sales and cost control

Team leadership

Operational excellence

Customer service

Merchandising

Adaptability

Job description

Best & Less in Penrith, NSW is seeking an Assistant Store Manager to lead our high-energy team and deliver outstanding shopping experiences for our community. You’ll drive daily operations, coach team members, and ensure store standards and customer service across the busy floor.

With 2+ years of management experience in high-volume retail, you’ll bring a hands-on leadership style, strong commercial sense, and a passion for great service.