Assistant Store Manager - Best& Less - Penrith - NSW

Best & Less; Penrith; On-site; AUD 65,000 - 90,000; Full time

Job summary

Best & Less in Penrith, NSW is seeking an Assistant Store Manager to lead our high-energy team and deliver outstanding shopping experiences for our community. You’ll drive daily operations, coach team members, and ensure store standards and customer service across the busy floor.

With 2+ years of management experience in high-volume retail, you’ll bring a hands-on leadership style, strong commercial sense, and a passion for great service.

Qualifications

• 2+ years of management experience in high-volume retail.
• Strong commercial mindset with proven sales and cost control results.
• Hands-on, energetic leader who builds strong, engaged teams.
• Exceptional operational capability and attention to detail.
• A passion for great customer service and maintaining high standards.
• Strong at managing and leading through pace, pressure, and change.
• Creative flair for merchandising and retail strategies.
• Thrives in a fast-paced, results-driven environment.
• Active and hands-on role with Besties spending shifts on their feet

Responsibilities

• Deliver consistent, high-quality customer experiences in our stores, bringing energy, warmth, and a strong service focus everywhere you go.
• Lead with pace and clarity — keeping teams moving with urgency, managing high stock flow and customer volume, and staying focused on priorities even under pressure.
• Give simple, direct instructions and set clear expectations that keep the team aligned and accountable.
• Run daily operations efficiently with strong rostering, quick decision-making, and processes that keep the store moving without bottlenecks.
• Maintain excellent stock and floor standards by clearing deliveries fast, keeping BOH organised, and getting product to the floor quickly and accurately.
• Coach, develop, and support teams to lift capability, confidence, and performance—building sustainable results that support our growth.
• Active, hands-on leadership in a fast-paced retail environment with our Besties at the heart of service.

Skills

Retail management

Sales and cost control

Team leadership

Operational excellence

Customer service

Merchandising

Adaptability

Job description

Assistant Store Manager - Best& Less - Penrith - NSW

We’re investing in leadership as our business scales. We’re creating roles to sustain growth across our expanding store network. In this role you’ll be deployed where you’ll have the biggest impact—lifting team capability, accelerating results, and shaping outstanding customer experiences across stores within this Region.

You may see several leadership ads live—that’s intentional. As we open new stores and scale, we’re building a deeper bench of on‑the‑ground leaders to support our teams and customers.

The Role

We're looking for a driven and dynamicAssistant Store Manager to lead our Penrith store! If you've got the drive, leadership skills, and a passion for shaping shopping experiences that bring our community together, this could be the role for you.

What you'll be doing

Deliver consistent, high‑quality customer experiences in our stores, bringing energy, warmth, and a strong service focus everywhere you go.

Lead with pace and clarity — keeping teams moving with urgency, managing high stock flow and customer volume, and staying focused on priorities even under pressure.

Give simple, direct instructions and set clear expectations that keep the team aligned and accountable.

Run daily operations efficiently with strong rostering, quick decision‑making, and processes that keep the store moving without bottlenecks.

Maintain excellent stock and floor standards by clearing deliveries fast, keeping BOH organised, and getting product to the floor quickly and accurately.

Coach, develop, and support teams to lift capability, confidence, and performance—building sustainable results that support our growth.

We're a fast-paced and dynamic retail environment where no two days are the same! Our team members, known as our Besties, are at the heart of everything we do, delivering outstanding customer service and creating a welcoming shopping experience for everyone who walks through our doors.

We're a fast-paced and dynamic retail environment where no two days are the same! Our team members, known as our Besties, are at the heart of everything we do, delivering outstanding customer service and creating a welcoming shopping experience for everyone who walks through our doors.

What you’ll bring

2+ years’ management experience in high‑volume retail

A strong commercial mindset with proven sales and cost control results

A hands‑on, energetic leader who builds strong, engaged teams

Exceptional operational capability and attention to detail

A passion for great customer service and maintaining high standards

Strong at managing and leading through pace, pressure, and change

Creative flair for merchandising and retail strategies

Thrives in a fast‑paced, results-driven environment

A passion for great customer service and maintaining high standards

This role is active and hands‑on, with Besties spending most of their shift on their feet, assisting customers, restocking shelves, and keeping the store looking its best. You'll need to be adaptable, ready to switch between tasks quickly, and comfortable working in a busy, high‑energy setting.