Dynamic Assistant Store Manager – Lead, Coach & Deliver

Best & Less; Brisbane; On-site; AUD 65,000 - 78,000; Full time

Job summary

Best & Less Browns Plains is seeking an Assistant Store Manager who thrives in a busy, high-energy retail setting. You will lead a team, deliver exceptional customer service, and drive store performance daily.

This hands-on role requires 2+ years of management experience in high-volume retail, a strong commercial mindset, and a passion for coaching staff to maintain high standards and efficient operations. You will schedule rosters, optimize stock flow, and ensure the floor and back-of-house

Qualifications

• 2+ years’ management experience in high-volume retail.
• Strong commercial mindset with proven sales and cost control results.
• Hands-on, energetic leader who builds strong, engaged teams.
• Exceptional operational capability and attention to detail.
• Passion for great customer service and maintaining high standards.
• Able to manage pace, pressure, and change.

Responsibilities

• Deliver consistent, high-quality customer experiences in our stores, bringing energy, warmth, and a strong service focus everywhere you go.
• Lead with pace and clarity — keeping teams moving with urgency, managing high stock flow and customer volume, and staying focused on priorities even under pressure.
• Give simple, direct instructions and set clear expectations that keep the team aligned and accountable.
• Run daily operations efficiently with strong rostering, quick decision‑making, and processes that keep the store moving without bottlenecks.
• Maintain excellent stock and floor standards by clearing deliveries fast, keeping BOH organised, and getting product to the floor quickly and accurately.
• Coach, develop, and support teams to lift capability, confidence, and performance—building sustainable results that support our growth.

Skills

Team leadership

Customer service

Operational capability

Attention to detail

Job description

Best & Less Browns Plains is seeking an Assistant Store Manager who thrives in a busy, high-energy retail setting. You will lead a team, deliver exceptional customer service, and drive store performance daily.

This hands-on role requires 2+ years of management experience in high-volume retail, a strong commercial mindset, and a passion for coaching staff to maintain high standards and efficient operations. You will schedule rosters, optimize stock flow, and ensure the floor and back-of-house