Store Manager | Castle Towers | Sydney

The Talent Mill; The Hills; Presencial; AUD 70.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Wardrobe allowance

Team discount 50%

Wellness program

Career development

Close-knit team

Descripción de la vacante

The Talent Mill in Castle Towers, NSW, is seeking an experienced Store Manager to lead a premium fashion boutique, driving sales performance and delivering an elevated customer experience on the shop floor.

You will lead from the front, develop your team, and ensure outstanding service, visual merchandising and brand standards while building a loyal local customer community.

Formación

• 2+ years' experience in a similar retail leadership position.
• Proven track record of driving sales and achieving KPIs.
• Strong coaching and team development capability.
• Genuine passion for premium fashion and personal styling.
• Exceptional customer service and relationship-building skills.
• Hands-on and highly engaged leadership style.
• Strong communication and interpersonal skills.
• High standards across VM, presentation and store operations.
• Natural ability to embody and champion brand values.

Responsabilidades

• Driving sales performance and exceeding store KPIs.
• Leading, coaching and developing a high-performing retail team.
• Creating meaningful relationships with new and existing customers.
• Delivering an elevated, personalised styling experience.
• Providing ongoing service, sales and product coaching to your team.
• Recruiting, onboarding and developing new team members.
• Maintaining exceptional visual merchandising and boutique presentation.
• Managing stock, inventory and day-to-day store operations.
• Creating a positive, supportive and accountable team culture.
• Resolving customer concerns with confidence, empathy and professionalism.

Conocimientos

Retail leadership

Sales KPI achievement

Coaching & development

Premium fashion

Customer service

Hands-on leadership

Communication skills

VM standards

Brand values

Descripción del empleo

The Role |

As Store Manager, you'll take ownership of the day-to-day performance of the boutique, bringing together people leadership, commercial results and an exceptional customer experience.

You'll be a visible and hands-on leader who loves being on the floor, developing your team and creating a boutique environment customers want to return to.

You will be responsible for:

• Driving sales performance and exceeding store KPIs
• Leading, coaching and developing a high-performing retail team
• Creating meaningful relationships with new and existing customers
• Delivering an elevated, personalised styling experience
• Providing ongoing service, sales and product coaching to your team
• Recruiting, onboarding and developing new team members
• Maintaining exceptional visual merchandising and boutique presentation
• Managing stock, inventory and day-to-day store operations
• Creating a positive, supportive and accountable team culture
• Resolving customer concerns with confidence, empathy and professionalism

The Brand |

Our client is a beloved contemporary womenswear retailer known for refined wardrobe staples, feminine silhouettes and a considered approach to quality, fit and fabrication.

With a loyal customer following and a strong reputation for premium service, the brand creates an elevated yet welcoming boutique experience where personal styling, genuine connection and exceptional product knowledge sit at the heart of every interaction.

We are now looking for an experienced Store Manager to lead their Castle Towers boutique, inspiring a high-performing team while continuing to build a strong and engaged local customer community.

The Role |

As Store Manager, you'll take ownership of the day-to-day performance of the boutique, bringing together people leadership, commercial results and an exceptional customer experience.

You'll be a visible and hands-on leader who loves being on the floor, developing your team and creating a boutique environment customers want to return to.

You will be responsible for:

• Driving sales performance and exceeding store KPIs
• Leading, coaching and developing a high-performing retail team
• Creating meaningful relationships with new and existing customers
• Delivering an elevated, personalised styling experience
• Providing ongoing service, sales and product coaching to your team
• Recruiting, onboarding and developing new team members
• Maintaining exceptional visual merchandising and boutique presentation
• Managing stock, inventory and day-to-day store operations
• Creating a positive, supportive and accountable team culture
• Resolving customer concerns with confidence, empathy and professionalism

The Skillset |

We're looking for a confident, polished and people-focused retail leader who genuinely loves fashion, styling and creating memorable customer experiences.
You'll be someone who leads from the front and knows how to balance strong commercial performance with developing an engaged and motivated team.

You will bring:

• 2+ years' experience in a similar retail leadership position
• A proven track record of driving sales and achieving KPIs
• Strong coaching and team development capability
• A genuine passion for premium fashion and personal styling
• Exceptional customer service and relationship-building skills
• A hands-on and highly engaged leadership style
• Strong communication and interpersonal skills
• High standards across VM, presentation and store operations
• A natural ability to embody and champion brand values

The Offer |

Join a fashion business that genuinely invests in its people, product and customer experience.

• Tuesday - Saturday roster
• Competitive salary package
• Generous quarterly wardrobe allowance
• 50% team member discount
• Wellness incentive program
• Genuine career development and progression opportunities
• Supportive and collaborative leadership
• Close-knit, fashion-passionate team culture