Store Manager - Canberra

Puma; Canberra; On-site; AUD 60,000 - 80,000; Full time

Job summary

PUMA Australia is seeking a Store Manager to lead our retail team and drive store performance. You will coach and develop staff, deliver exceptional customer experiences, and ensure visual and operational standards meet PUMA's brand requirements.

You will manage inventory, scheduling, and payroll goals while maintaining store presentation, safety, and maintenance. The role requires flexibility for evenings, weekends, and holidays to maximize sales and customer satisfaction.

Job description

Your mission

• Can you provide leadership to your retail team, ensuring the store meets or exceeds sales and KPI's?
• The ability to develop the team members through training and coaching to ensure consistently high standards of customer experience within the Store in accordance with the company's cornerstones and service standards?
• Do you achieve or exceed all inventory and shrinkage goals; oversee and manage physical inventory counts?
• Ensure execution and maintenance of all visual directives as well as guaranteeing the visual presentation of the Store always meets or exceeds company's standards
• Maintain physical condition of Store according to relevant guidelines and communicate maintenance requirements in a timely manner
• Are you flexible to continue working non-traditional hours; weekends, evenings, holidays; and overtime if necessary?

Your talent

• Strong passion and understanding of our PUMA brand!
• Experience in a customer focused and service-oriented retail environment with proven results driven track record
• Strong leadership and ability to exceed sales while meeting payroll goals
• Ability to identify, hire, train, develop and retain talented associates as well as teams
• Ability to reason through complex issues and demonstrate effective communication
• Ability to present information to large groups
• Strong interpersonal, communication and motivational skills, organizational and time management skills.

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.

At PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal opportunity - no matter your background, identity, or experience. To ensure our process stays true to these values, no automated systems or AI tools are used to make hiring decisions. Every decision is made by real people -with real judgment and accountability. We may use functions supported by Artificial Intelligence (AI) to carry out isolated organizational steps, such as scheduling interviews. These functions have no influence on decisions in the application process. We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically. Because at PUMA, whoever wants to play, can play.

PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000 employees worldwide.