Store Manager - Black Pepper Rosebud

Brand Collective Pty Ltd; Melbourne; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

In-Store Incentives

Employee Discounts

Wardrobe Allowance

Life & Wellbeing Benefits

Job summary

Brand Collective is opening a brand-new Black Pepper store in Rosebud, and we’re seeking an enthusiastic Store Manager to lead the launch and build a high-performing team. You’ll own day-to-day operations, drive sales, and uphold our renowned customer service and presentation standards from day one.

You’ll recruit, coach and develop your team, establish effective rosters and routines, manage inventory and visual merchandising, and create a welcoming environment that makes every customer feel

Qualifications

• Previous Store Manager or strong Assistant Store Manager experience, ideally in fashion or specialty retail.
• Genuine passion for delivering exceptional customer service.
• Strong leadership and the ability to motivate, coach and inspire a team.
• Excellent communication and interpersonal skills.
• Proactive, organized and hands-on approach to store operations.
• Strong commercial focus and confidence working towards sales targets and KPIs.
• Keen eye for styling and store presentation.
• Ability to build genuine relationships with customers and team.
• Enthusiasm and energy for a fast-paced new store opening.

Responsibilities

• Lead, coach and motivate a passionate new team to achieve sales targets and deliver exceptional customer experiences.
• Oversee the store opening, establish strong operational routines and a positive team culture from day one.
• Oversee daily store operations and ensure the store runs smoothly and efficiently.
• Create a warm, welcoming environment where every customer feels valued.
• Drive sales performance and support the team to achieve targets.
• Manage inventory, stock receiving, replenishment, organisation and presentation.
• Roasters planning and cost control within budgeted hours.
• Maintain high visual merchandising standards and bring the Black Pepper brand to life.
• Build strong relationships with customers and develop a loyal local base.
• Support training and ongoing performance of the team.

Skills

Store Leadership

Customer Service

Team Motivation

Visual Merchandising

Communication

Job description

ABOUT BLACK PEPPER

At Black Pepper, we believe fashion is about more than looking beautiful – it’s about feeling confident, valued and celebrated.

We create stylish, elegant women’s fashion designed to make every woman feel fabulous in her own unique way. From our products and personalised service to our community connections, our ladies are at the heart and soul of everything we do.

THE OPPORTUNITY

A NEW STORE. A NEW TEAM. AN EXCITING OPPORTUNITY.

We’re excited to be opening a brand-new Black Pepper store in Rosebud, and we’re looking for an enthusiastic and driven Store Manager to bring our new store to life.

This is an exciting opportunity to play a key role in building a team, establishing a strong store culture and creating an exceptional customer experience from opening day.

As Store Manager, you’ll take ownership of the day-to-day operations of the store, lead and inspire your team, drive sales and ensure Black Pepper’s signature level of customer service and presentation is delivered every day.

YOUR IMPACT

• Lead, coach and motivate a passionate new team to achieve sales targets and deliver exceptional customer experiences.
• Take ownership of the store opening, helping establish strong operational routines and a positive team culture from day one.
• Oversee daily store operations and ensure the store runs smoothly and efficiently.
• Create a warm, welcoming and engaging environment where every customer feels valued.
• Drive sales performance and actively support the team to achieve and exceed targets.
• Manage inventory, including stock receiving, replenishment, organisation and presentation.
• Manage monthly rosters, ensuring they are effectively planned and costed within budgeted hours.
• Maintain high visual merchandising standards and bring the Black Pepper brand to life through styling and store presentation.
• Build strong relationships with customers and develop a loyal local customer base.
• Support training, development and ongoing performance of your team.

WHAT YOU'LL BRING

You’re an experienced retail leader who loves fashion, people and creating memorable customer experiences. You’re energised by the opportunity to be part of something new and are excited to build a high-performing team from the ground up.

You’ll bring:

• Previous experience in a Store Manager or strong Assistant Store Manager role, ideally within fashion or specialty retail.
• A genuine passion for delivering exceptional customer service.
• Strong leadership skills and the ability to motivate, coach and inspire a team.
• Excellent communication and interpersonal skills.
• A proactive, organised and hands‑on approach to store operations.
• A strong commercial focus and confidence working towards sales targets and KPIs.
• A keen eye for styling, visual merchandising and store presentation.
• The ability to build genuine relationships with customers and your team.
• Enthusiasm, energy and a positive attitude, particularly in the fast‑paced environment of a new store opening.

BRAND COLLECTIVE RETAIL TEAM BENEFITS

In-Store Incentives

Be rewarded for your contribution to store performance through opportunities to earn additional incentives.

Discounts & Wardrobe Allowances

Enjoy up to 50% employee discount across all our brands, plus a wardrobe allowance for the brand you represent, and access to exclusive LK Group lifestyle perks.

Invested In Your Development

Build new skills and grow your career across Brand Collective through ongoing training and evolving opportunities.

Supporting Life's Moments

From paid parental leave and health cover discounts to our Employee Assistance Program, our wellbeing initiatives help you feel supported, valued and connected at work and beyond.

READY TO CREATE EXTRAORDINARY?

This is your opportunity to build a team, shape a store culture and create a shopping experience that makes every customer feel confident, valued and celebrated.

INSIDE BRAND COLLECTIVE

At Brand Collective, we’re more than a collection of brands, we’re a collective of thinkers, makers, and doers, fuelled by imagination and powered by genuine connection. From iconic heritage labels to bold innovators, our portfolio brings together Australia’s most beloved brands and global names in apparel, footwear, and sport.

We believe in shaping the future of Australian & New Zealand retail by creating extraordinary brands, experiences, and people. Our story is one of diversity of styles, stories, and communities united by a passion for creativity and a drive to make every day extraordinary.

With over 3,000 team members and 300+ stores across Australia and New Zealand, we’re proud to be a true omni-channel retailer, connecting with customers wherever they are online, in-store, or through our wholesale partners. But what really sets us apart? It’s our people, our culture, and our relentless pursuit of what’s next.

We are Brand Collective. And we create extraordinary.