Part-Time Fashion Stylist & Customer Concierge

Brand Collective; Melbourne; On-site; AUD 30,000 - 36,000; Part time

Benefits offered by this job

Generous employee discounts

Community collaboration

Training and development

In-store incentives

Mental health support

Perks & extras

Job summary

Brand Collective's Black Pepper store in Mt Waverley is seeking a friendly Part-Time Retail Assistant to deliver outstanding customer service, help customers with product selections and styling, and keep the store inviting and well presented.

You will stock and replenish merchandise, assist with transactions at the register, support inventory and visual merchandising, and work with the team to hit sales targets. Flexibility to peak trade periods and a passion for fashion are essential.

Qualifications

• Provide friendly, helpful customer service in a busy retail setting.
• Assist customers with product selections and styling advice.
• Maintain a clean, organized, and appealing store environment.
• Handle sales transactions accurately at the register.

Responsibilities

• Provide outstanding customer service, ensuring a positive shopping experience.
• Assist customers with product selections and offer styling advice.
• Maintain store appearance, ensuring it’s clean, organized, and visually appealing.
• Handle transactions efficiently and accurately at the register.
• Stock and replenish merchandise, ensuring product availability.
• Support store operations, including inventory management and visual merchandising.
• Work as part of a team to meet sales targets and store goals.

Skills

Customer service

Retail experience

Communication

Flexibility

Job description

ABOUT BLACK PEPPER

Black Pepper creates stylish, elegant women’s fashion that not only looks beautiful but also makes her feel confident, valued and celebrated. Whether it’s our products, our service, or our community engagement, we strive to leave a lasting impact on the lives we touch.

We put our ladies at the heart and soul of everything we do, celebrating their individual character and charm so they look and feel fabulous in their own unique way.

ROLE IN A NUTSHELL

As a Part-Time Retail Assistant at our Black Pepper Mt Waverley, you’ll provide exceptional customer service, assist with stock management, and maintain a clean, inviting store environment. You’ll help customers find the perfect fit, work collaboratively with your team, and bring a positive, can-do attitude to every shift. This role is ideal for someone who enjoys fashion, values great service, and is looking for flexible, rewarding work in a friendly retail setting.

WHAT YOU’LL BE DOING

• Provide outstanding customer service, ensuring a positive shopping experience
• Assist customers with product selections and offer styling advice
• Maintain store appearance, ensuring it’s clean, organized, and visually appealing
• Handle transactions efficiently and accurately at the register
• Stock and replenish merchandise, ensuring product availability
• Support store operations, including inventory management and visual merchandising
• Work as part of a team to meet sales targets and store goals

ABOUT YOU

• Passion for providing style advice to make a difference in our customers lives and make their day!
• Experience in a customer facing sales/retail role in a team environment
• Able to commit to a shift pattern& some flexibility to assist in peak trade periods
• You can adapt your selling style to meet the needs of the customer in front of you
• Excellent communication and interpersonal skills

JUST SOME PERKS WE OFFER

• Generous discounts – Up to 50% off top brands like Review, Superdry, Black Pepper and Elka Collective!
• Community collaboration - Our commitment to community and charity including our collaboration withOvarian Cancer Australia,regular morning teas and fashion shows
• Training and development – We want you to grow and get the most out of your role
• In-store incentives
• Well-being matters – Free access to Mental Health Professionals through our Employee Assistance Program.
• And more…Because work should come with awesome perks!

READY TO MAKE AN IMPACT?

Ready to join a supportive team and make a difference in every customer’s shopping experience? If you’re passionate about fashion, love helping others, and want to be part of a vibrant, growing brand, we want to hear from you! Apply now to start your journey with Black Pepper – we can’t wait to see what you bring to the team!

Please note this role is working 13 hours per fortnight.

ABOUT BRAND COLLECTIVE

Brand Collective is one of Australia's most prominent apparel, footwear & sport groups, operating our omnichannel offer across 300+ stores with over 3,000 team members, a comprehensive online business and an extensive wholesale network. Our portfolio ranges from iconic heritage to timeless contemporary, from street culture to considered craftsmanship, and from private label to international luxury fashion brands. We bring brands to life!

At Brand Collective our customers come from all walks of life, and so do we! We value diversity and inclusion in all forms, thus hire based on capability and performance. If you feel like your skills align with the role and company culture, apply today to bring brands to life!

Please note: at this time, Brand Collective are not seeking recruitment agency support for this role, and will not be liable for any unsolicited candidate profiles or associated fees. We encourage applicants to apply directly to this posting if they would like to be considered for this opportunity. The advertising of this role may close earlier than the listed date, and we encourage applicants to apply early.