Store Manager

JB Hi-Fi; Toowoomba Regional; On-site; AUD 70,000 - 100,000; Full time

Job summary

JB Hi-Fi is seeking a store leadership professional to coach and mentor a team, delivering exceptional customer experiences while driving sales and profitability. The role focuses on aligning team efforts with business goals and maintaining a safe, high-performing store environment.

You will lead by example and foster teamwork across departments. Join a dynamic retail group known for value, training, and career progression, with hybrid options for eligible roles and a strong emphasis on customer

Qualifications

• Dedicated to the on-going development of your team.
• Drive and ambition to meet and exceed sales targets.
• Strong understanding of all facets of retail management.
• Customer focused and able to communicate effectively within a team.

Responsibilities

• Coach and mentor the store team to deliver a positive customer experience.
• Develop sales and profit strategies aligned to business goals.
• Proactively engage with your team to identify hazards and manage risks.

Skills

Customer service

Retail management

Team leadership

Job description

Company Description

At JB Hi-Fi, we’re more than just one of Australia’s largest and most trusted retailers – our team is passionate, knowledgeable, and down-to-earth; we work hard and love what we do. We help people with better ways to live, learn, work, and play, offering the latest in technology, consumer electronics, home entertainment, and appliances at great prices.

We offer unbeatable value, world-class brands and exceptional customer service across our 300+ store network, online, and in our commercial division, JB Hi-Fi Business.

JB Hi-Fi is the perfect place to power your career, and we’re excited to hear from you.

Why join JB Hi-Fi?

• Fast paced and exciting environment where diversity is celebrated, and creativity and ideas are valued.
• Competitive remuneration to recognise our team for their effort, which depending on the role, may include generous sales commission and other fantastic incentives to celebrate success.
• Access to exciting career opportunities and comprehensive training and development programs as part of the broader JB Hi-Fi Group (which includes JB Hi-Fi Australia, JB Hi-Fi New Zealand, The Good Guys and E&S Trading).
• Fantastic discounts across the JB Hi-Fi Group, plus access to Beny, our team member benefits app with exclusive offers, wellbeing perks and everyday savings.
• We offer 12 weeks paid parental leave for eligible primary carers (and a gift for new parents) and we embrace flexibility and offer hybrid working models for eligible roles.
• Our Employee Assistance Program (EAP) provides counselling and a wide array of other wellbeing resources for our team members and their families.
• Our Helping Hands workplace giving program has raised millions for our charity partners to support positive impact in the community.
• Demonstrating our commitment to sustainability, we are on track to reach our goal of net zero carbon emissions by 2030 and continue to improve the way we reduce, reuse, and recycle.

Job Description

• Coach and mentor the store team to enable them to always put the customer first and deliver a positive experience for each customer
• Develop sales and profit strategies in alignment to the business goals that enables success for you and your team
• Proactively engage with your team to identify hazards and manage risks

Qualifications

• Dedicated to the on-going development of your team
• Have the drive and ambition to meet and exceed sales targets
• A strong understanding of all facets of retail management
• Customer focused and the ability to communicate effectively within a team

Equal Opportunity

JB Hi-Fi Limited is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. If this opportunity excites you (even if you feel that you don’t meet 100% of the criteria) –