Sales Manager

JB Hi-Fi & The Good Guys; City of Melbourne; On-site; AUD 70,000 - 90,000; Full time

Job summary

JB Hi-Fi in Australia is seeking a Sales Manager to lead the store team, drive sales, and ensure exceptional customer service on the shop floor.

You will coach and develop staff, maintain presentation standards, manage stock integrity, and contribute to achieving sales targets across all product categories.

Qualifications

• Leadership experience in retail or sales management.
• Proven ability to develop and coach sales teams.
• Strong customer focus and sales results orientation.
• Collaborative mindset to work with cross-functional teams.

Responsibilities

• Lead a unified store team to deliver sales, service, merchandising and operations across all product categories.
• Coach and develop the sales team to meet budgets using JB Hi-Fi processes.
• Maintain high shop floor presentation standards.
• Ensure stock integrity and loss prevention compliance.

Skills

Natural leader

Talent development

Customer focused

Collaborative

Job description

At JB Hi-Fi, we’re more than just one of Australia’s largest and most trusted retailers - our team is passionate, knowledgeable, and down-to-earth; we work hard and love what we do. We help people with better ways to live, learn, work, and play, offering the latest in technology, consumer electronics, home entertainment, and appliances at great prices.

We offer unbeatable value, world-class brands and exceptional customer service across our 300+ store network, online, and in our commercial division, JB Hi-Fi Business.

JB Hi-Fi is the perfect place to power your career, and we’re excited to hear from you.

Why join JB Hi-Fi?

• Fast paced and exciting environment where diversity is celebrated, and creativity and ideas are valued.
• Competitive remuneration to recognise our team for their effort, which depending on the role, may include generous sales commission and other fantastic incentives to celebrate success.
• Access to exciting career opportunities and comprehensive training and development programs as part of the broader JB Hi-Fi Group (which includes JB Hi-Fi Australia, JB Hi-Fi New Zealand, The Good Guys and E&S Trading).
• Fantastic discounts across the JB Hi-Fi Group, plus access to Beny, our team member benefits app with exclusive offers, wellbeing perks and everyday savings.
• We offer 12 weeks paid parental leave for eligible primary carers (and a gift for new parents) and we embrace flexibility and offer hybrid working models for eligible roles.
• Our Employee Assistance Program (EAP) provides counselling and wide array of other wellbeing resources for our team members and their families.
• Our Helping Hands workplace giving program has raised millions for our charity partners to support positive impact in the community.
• Demonstrating our commitment to sustainability, we are on track to reach our goal of net zero carbon emissions by 2030 and continue to improve the way we reduce, reuse, and recycle.

Job Description

About the role

As the Sales Manager, you will have the opportunity to develop and guide the store team to achieve the JB sales goals, ensuring that you are on the shop floor remaining in close contact with customers and team members, including:

• Leading a unified team that delivers sales, service, merchandising and maintains operational standards across all product categories
• Coaching and developing the sales team, enabling them to achieve required sales budgets through the use of JB Hi-Fi sales process
• Ensuring the shop floor is always maintained with high presentation standards
• Maintaining stock integrity through compliance to loss prevention procedures

Qualifications

About you

• A natural leader and team player
• Passionate about identifying and developing talent to build careers and meet organisational goals
• Customer focused and results driven
• Be able to work collaboratively with others to meet shared objective

Additional Information

JB Hi-Fi Limited is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion.

Job Location