Store Manager

SmartRecruiters, Inc.; Toowoomba Regional; On-site; AUD 70,000 - 90,000; Full time

Job summary

JB Hi-Fi is hiring a Store Manager in Queensland to lead a dedicated team, deliver exceptional customer service and maximise sales opportunities. You will coach staff, develop sales strategies aligned to business goals, and proactively manage hazards to maintain safe, high-performing retail operations.

Join JB Hi-Fi to be part of a fast-paced, diverse team with access to training and development, competitive benefits, and opportunities for career growth, including hybrid working for eligible

Qualifications

• Dedicated to the on-going development of your team.
• Have the drive and ambition to meet and exceed sales targets.
• A strong understanding of all facets of retail management.
• Customer focused and the ability to communicate effective within a team.

Responsibilities

• Coach and mentor the store team to enable them to always put the customer first and deliver a positive experience for each customer.
• Develop sales and profit strategies in alignment to the business goals that enables success for you and your team.
• Proactively engage with your team to identify hazards and manage risks.

Skills

Store Management

Sales Targeting

Retail Operations

Team Development

Customer Service

Job description

At JB Hi-Fi, we're more than just one of Australia's largest and most trusted retailers - our team is passionate, knowledgeable, and down-to-earth; we work hard and love what we do. We help people with better ways to live, learn, work, and play, offering the latest in technology, consumer electronics, home entertainment, and appliances at great prices.

We offer unbeatable value, world-class brands and exceptional customer service across our 300+ store network, online, and in our commercial division, JB Hi-Fi Business.

JB Hi-Fi is the perfect place to power your career, and we're excited to hear from you.

• Fast paced and exciting environment where diversity is celebrated, and creativity and ideas are valued.
• Competitive remuneration to recognise our team for their effort, which depending on the role, may include generous sales commission and other fantastic incentives to celebrate success.
• Access to exciting career opportunities and comprehensive training and development programs as part of the broader JB Hi-Fi Group (which includes JB Hi-Fi Australia, JB Hi-Fi New Zealand, The Good Guys and E&S Trading).
• Fantastic discounts across the JB Hi-Fi Group, plus access to Beny, our team member benefits app with exclusive offers, wellbeing perks and everyday savings.
• We offer 12 weeks paid parental leave for eligible primary carers (and a gift for new parents) and we embrace flexibility and offer hybrid working models for eligible roles.
• Our Employee Assistance Program (EAP) provides counselling and a wide array of other wellbeing resources for our team members and their families.
• Our Helping Hands workplace giving program has raised millions for our charity partners to support positive impact in the community.
• Demonstrating our commitment to sustainability, we are on track to reach our goal of net zero carbon emissions by 2030 and continue to improve the way we reduce, reuse, and recycle.

Job Description

As the Store Manager, you will have the opportunity to lead a team to deliver exceptional customer service, ensuring to maximise sales opportunities, including:

• Coach and mentor the store team to enable them to always put the customer first and deliver a positive experience for each customer
• Develop sales and profit strategies in alignment to the business goals that enables success for you and your teamProactively engage with your team to identify hazards and manage risks

Qualifications

• Dedicated to the on-going development of your team
• Have the drive and ambition to meet and exceed sales targets
• A strong understanding of all facets of retail management
• Customer focused and the ability to communicate effective within a team

Additional Information

If you are interested in this exciting opportunity with us. All applications are strictly confidential. JB Hi-Fi Limited is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion.

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