Store Manager

KaiserCraft; Rockhampton Regional; On-site; AUD 30,000 - 47,000; Full time

Benefits offered by this job

70% staff discount

Budget incentives for the team

Employee Assistance Program (EAP)

Family oriented environment

Significant growth opportunities

Job summary

Kaisercraft is seeking a hands-on Retail Manager to lead and develop our team in Rockhampton. Based in Australia, you will guide your team to deliver exceptional customer experiences and achieve store targets while maintaining excellent visual merchandising standards.

You will manage rosters, recruit and train staff, and ensure stock control. Flexibility for scheduling includes weekends, with generous staff discounts and growth opportunities within a family-oriented environment.

Qualifications

• Experience managing a team
• Strong customer service focus with ability to lead by example
• Ability to coach and train staff to achieve targets
• Excellent communication and attention to detail

Responsibilities

• Lead by example to drive customer experiences and hit monthly team budgets
• Prepare and manage employee rosters
• Recruit, select and train team members
• Develop and mentor a small team
• Demonstrate strong product knowledge to assist customers
• Manage stock loss prevention and stock takes
• Ensure immaculate store presentation through visual merchandising
• Implement promotional and visual merchandising initiatives

Skills

Team leadership

Customer service

Coaching & training

Visual merchandising

Stock loss prevention

MS Office & POS

Tools

MS Office

POS System

Job description

Kaisercraft is looking for a professional, hands-on Retail Manager to lead and develop our team in Rockhampton!

Based in Geelong, we’re a family-owned business with over 100 retail stores and counting, located throughout Australia.Whilst we continue to grow, Kaisercraft have a strong focus on ensuring the Kaisercraft values are carried all the way from our Head office through to our Retail Stores. To be successful in this fun & hardworking environment, you will show Mutual Respect, Humility and Integrity and will have a growth mindset to continue to build our much-loved brand.

The Opportunity

Reporting to the Cluster Manager, you will play an integral part in the smooth and efficient running of the store. You will guide your team to assist in ensuring the store is performing to the highest standard through customer service and presenting the store in such a way that it showcases our beautiful product range. Outside of assisting with general day-to-day operations, your other duties and responsibilities may include;

• Leading by example to drive exceptional customer experiences and help them to deliver on monthly team budgets
• Employee monthly rosters
• Recruit, select and train like-minded team members
• Managing and developing a small team
• Demonstratingstrong product knowledge to assist customers in making the best product choice
• Take a proactive approach in loss prevention management i.e. stock shrinkage and stock take
• Ensure store presentation is immaculate through visual merchandising
• Assist in the implementation of promotional & visual merchandising initiatives

About You:

• You are looking for 20-25 hours per week, possibility of school hours
• Experience with managing a team
• The ability to lead by example, as well as coaching and training your team to deliver a high performing retail store
• The ability to create a memorable experience and understand our customer needs
• A motivated individual with a passion to sell our products and drive your team to meet monthly targets
• Reliable, high attention to detail and good communication skills
• Ability to work autonomously, problem solve and take initiative
• Experience using Microsoft Office suite and a POS System
• Flexibility- Monday to Friday? Want to work weekends? We can accommodate this!
• Generous 70% staff discount on Kaisercraft branded products
• Budget incentives for the team
• Employee Assistance Program (EAP)Family oriented environment
• An Australian company with significant growth opportunities

Please note Kaisercraft has an in-house recruitment team and does not wish to be contacted by recruitment agencies.