Store Manager

CSR Springboard; Port Macquarie; On-site; AUD 90,000 - 115,000; Full time

Benefits offered by this job

Supportive culture

Parental leave

Employee wellbeing program

Upskilling opportunities

Job summary

CSR Springboard is seeking a Store Manager for our Port Macquarie Trade Centre. The role leads store operations, safety, and sales with reporting to the Area Manager. A forklift/MR licence is desirable and management experience in retail or a similar environment is highly regarded.

Hours are Monday to Friday, 6:30am–3:00pm. The successful candidate will champion safety, develop staff, and drive customer-focused service while managing profitability and store performance.

Qualifications

• Proven supervisory experience in retail or similar customer-focused environment.
• Strong commitment to safety and safe working practices.
• Excellent communication and computer skills.
• Willingness to obtain forklift/MR licence if not held.
• Able to use retail systems and understand product knowledge.
• CoR/transport regulations understanding is advantageous.

Responsibilities

• Ensure safety compliance and safety audits for store and warehouse.
• Recruit, train and supervise staff to deliver excellent customer service.
• Drive sales and marketing activities to attract and retain customers and support campaigns.
• Monitor store P&L performance and implement profitability-improving actions.

Skills

Staff supervision

Safety compliance

Customer service

Retail systems

Analytical tools

Forklift licence

Tools

Forklift

Job description

The Gyprock Trade Centre Store Manager is a full-time position based at our new Port Macquarie, NSW Trade Centre, reporting to the Area Manager.

We are seeking a candidate with proven supervisory experience, a strong commitment to safety, and excellent communication and computer skills. A current forklift and MR licence or willingness to obtain one is desirable. Previous management experience within a retail store, or similar customer-focused environment is highly regarded.

Work Hours: Monday to Friday, between 6:30am and 3:00pm.

In this role, duties involve:

• Safety: Champion safety compliance and ensure the wellbeing of the team, customers, and the public. Conduct regular store and warehouse safety audits to maintain a safe operating environment.
• Staff Management: Recruit, train, and supervise employees to ensure they deliver excellent customer service, understand the products and perform their duties safely and effectively.
• Sales and Marketing: Oversee and drive sales activities through creative problem solving to attract & retain customers, promote the store and its products and support collaborative marketing campaigns. Use analytical tools to make informed business decisions.
• Financial Management: Monitor the store's P&L performance and make decisions to improve profitability.

About You

• You take pride in providing excellent customer service, championing brand initiatives, and creating an inclusive and engaging store environment.
• Confident in using retail systems and have a solutions-focused sales approach
• A forklift and MR licence are highly regarded, or the willingness to obtain one.
• Ideally have a retail or trade background.
• Proven experience supervising a team.
• Understand Chain of Responsibility (CoR) and transport regulations.
• Take a hands-on approach by assisting with the manual preparation of job lots and deliveries to customer sites as required, ensuring operational and customer service expectations are met.
• You enjoy building strong relationships with trade and retail customers to encourage repeat business and advocacy
• Always willing to lend a hand and support others.

We strive to support your professional and personal growth. Here are some of the perks you'll enjoy as part of the CSR team:

• Supportive and collaborative culture fosters innovation and inclusion. You'll be surrounded by talented colleagues who are passionate about their work and committed to helping each other succeed.
• Care and wellbeing offer paid parental leave, and access to an employee assistance program.
• Rewarding career with on-the-job learning, development, and upskilling opportunities within and across our brands

At CSR, we're building a better future together.

We are a team of 2,600 people across Australia and New Zealand, and we are all collaborating every single day towards a shared purpose - 'Building solutions for a better future'. As a leading Australian Manufacturing business, we're at the forefront of developing innovative, sustainable, and high performing building products and systems.

At CSR, we put people first. We are committed to creating a safe, respectful, supportive, and inclusive working environment that enables everyone to feel valued, grow and truly thrive. We are committed to providing equal opportunity for everyone and welcoming people of all backgrounds, identities, experiences, abilities,and life stage.